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About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We provide on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America, including bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers under long-term bundled service and rental subscriptions. Culligan Quench has grown from a small regional company to an international leader and is owned by Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Culligan, founded in 1936, is a world leader in delivering water solutions and filtration products, including water softeners, drinking water systems, whole-house systems and business solutions. Culligan’s network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what’s right Consistently deliver exceptional results Reporting to the Director of Employee Relations & Engagement, the Senior HR Generalist serves as a trusted partner to leaders and employees across Culligan Quench. This role provides advanced HR consultation, including coaching managers on people leadership, guiding employee relations investigations, and advising on organizational development initiatives. The Senior Generalist will also support the design and execution of HR programs that align with enterprise goals and foster a fair, engaging, and compliant workplace. Key Responsibilities
Provide day-to-day HR consultation and guidance to leaders and employees, including policy interpretation and resolution of employee relations matters. Lead and/or oversee employee relations investigations, recommending appropriate actions and ensuring consistency with company policy and legal standards. Partner with managers to implement performance management, coaching, and progressive discipline processes; support corrective actions up to and including terminations. Facilitate organizational development efforts including succession planning, talent assessments, and leadership coaching. Analyze workforce data (turnover, engagement) and prepare insights and recommendations for leadership. Partner with Talent Acquisition and business leaders on workforce planning, selection, and onboarding processes. Ensure proper maintenance and confidentiality of employee records and HR data systems. Contribute to the design and execution of HR initiatives that align with business objectives. Requirements
Bachelor’s degree required; advanced degree or HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred. 4+ years of progressive HR experience with strong employee relations and organizational development exposure. Demonstrated ability to coach and influence leaders at multiple levels. Strong analytical and problem-solving skills, with the ability to interpret data and translate into actionable insights. Excellent interpersonal, communication, and conflict-resolution skills. Knowledge of employment laws/regulations and HR best practices. Experience with HRIS (UKG) and ATS (Lever) preferred. Labor relations experience preferred. Compensation
$72,000 – $76,000 a year Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We provide on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America, including bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers under long-term bundled service and rental subscriptions. Culligan Quench has grown from a small regional company to an international leader and is owned by Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Culligan, founded in 1936, is a world leader in delivering water solutions and filtration products, including water softeners, drinking water systems, whole-house systems and business solutions. Culligan’s network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what’s right Consistently deliver exceptional results Reporting to the Director of Employee Relations & Engagement, the Senior HR Generalist serves as a trusted partner to leaders and employees across Culligan Quench. This role provides advanced HR consultation, including coaching managers on people leadership, guiding employee relations investigations, and advising on organizational development initiatives. The Senior Generalist will also support the design and execution of HR programs that align with enterprise goals and foster a fair, engaging, and compliant workplace. Key Responsibilities
Provide day-to-day HR consultation and guidance to leaders and employees, including policy interpretation and resolution of employee relations matters. Lead and/or oversee employee relations investigations, recommending appropriate actions and ensuring consistency with company policy and legal standards. Partner with managers to implement performance management, coaching, and progressive discipline processes; support corrective actions up to and including terminations. Facilitate organizational development efforts including succession planning, talent assessments, and leadership coaching. Analyze workforce data (turnover, engagement) and prepare insights and recommendations for leadership. Partner with Talent Acquisition and business leaders on workforce planning, selection, and onboarding processes. Ensure proper maintenance and confidentiality of employee records and HR data systems. Contribute to the design and execution of HR initiatives that align with business objectives. Requirements
Bachelor’s degree required; advanced degree or HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred. 4+ years of progressive HR experience with strong employee relations and organizational development exposure. Demonstrated ability to coach and influence leaders at multiple levels. Strong analytical and problem-solving skills, with the ability to interpret data and translate into actionable insights. Excellent interpersonal, communication, and conflict-resolution skills. Knowledge of employment laws/regulations and HR best practices. Experience with HRIS (UKG) and ATS (Lever) preferred. Labor relations experience preferred. Compensation
$72,000 – $76,000 a year Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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