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LanceSoft, Inc.

Customer Service Representative

LanceSoft, Inc., Alexander, Arkansas, United States, 72002

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3 days ago Be among the first 25 applicants

Here’s a quick overview of the role for your review:

Duration 12+ Months

Pay $19.70 per hour

Project Overview Level II: 3-5 years.

Job Functions & Responsibilities

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.

The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.

The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.

Solve simple customer problems and analyze customer service needs for communication to service and technical departments.

Frequently reports to the Customer Service Manager.

Employee Benefits

Four options of medical Insurance

Dental and Vision Insurance

401k Contributions

Critical Illness Insurance

Voluntary Permanent Life Insurance

Other Employee Perks

EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About LanceSoft Please visit our website www.lancesoft.com to learn more about LanceSoft as an organization.

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