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Six Flags Entertainment Corporation

Retail Supervisor

Six Flags Entertainment Corporation, San Antonio, Texas, United States, 78208

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Retail Supervisor

role at

Six Flags Entertainment Corporation .

Job Type:

Seasonal

| Pay Rate:

$14/hr.

| Category:

Retail/ Merchandising

| Location:

Six Flags Fiesta Texas in San Antonio, Texas .

What We Provide

Free employee admission to any Six Flags park

Complimentary tickets for friends and family

Discounts on food and merchandise

Flexible scheduling

Daily and weekly pay option

A leadership role where you can grow your impact and your career

Responsibilities

Lead with Integrity & Respect: Champion a culture of professionalism, safety, and inclusion.

Set the Example: Demonstrate excellence in service, presentation, and professionalism.

Build and Support a Strong Team: Recruit, onboard, train, and retain team members.

Communicate Clearly and Positively: Share information across all levels of your team.

Inspire Through Action: Help the team connect their work to the park’s success.

Take Ownership: Drive revenue and manage labor and operational budgets.

Develop Yourself and Others: Invest in your growth and that of your team.

Availability & Presence: Be consistently present during critical operational hours.

Oversee daily retail operations across multiple locations with a focus on profitability, efficiency, and guest satisfaction.

Lead the recruiting, onboarding, and development of Team members, cultivating a high-performance culture.

Monitor staffing levels and optimize schedules to align with labor budgets and peak guest flow.

Manage inventory levels, conduct loss prevention audits, and ensure accurate product pricing and merchandising.

Analyze sales performance, track KPIs, and implement strategies to exceed revenue targets.

Drive guest experience initiatives that result in improved satisfaction and return visitation.

Serve as the key liaison between the Retail team and park leadership, advocating for team needs and park priorities.

Ensure timely and accurate completion of performance reviews, coaching sessions, and corrective actions.

Lead by example in all areas of safety, operations, and customer service; ensure all team members follow park policies and safety protocols.

Execute all opening and closing procedures, including cash handling and reconciliation.

Resolve guest issues promptly and professionally, turning challenges into positive experiences.

Step into team member and lead roles as needed to support smooth operation.

Qualifications

Proven leadership experience in a fast-paced retail, theme park, or guest-service environment.

Excellent communication, problem-solving, and coaching skills.

Strong organizational and analytical abilities to manage staffing, sales, and inventory.

Passion for delivering exceptional guest experiences and developing strong teams.

Availability to work weekends, evenings, and holidays as required.

Ability to lift, move, and stock merchandise and stand for extended periods.

Other Notes

Reports to Retail Area Supervisor and Retail Manager.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Entertainment Providers

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