Luana Savings Bank
Responsibilities
A Personal Banker is involved in a wide variety of customer-facing and internal deposit operations. This individual is responsible for processing customer transactions and providing an above-and-beyond customer experience at every interaction. This individual will work with other Personal Bankers to complete all deposit operations and transactions at the location ranging from daily duties to special projects. Duties include, but are not limited to, accurately handling cash, deposits and loan payments, cashing checks, account withdrawals, recording night and mail deposits, selling cashier’s checks and money orders, balancing all transactions and cash daily, daily processing and assistance with online, mobile, and e‑services, ATM/debit cards, fraudulent activity, and more.
A Personal Banker will open, close, and manage a wide variety of accounts for consumers and businesses such as Checking, Savings, or Certificates of Deposit, and more. This individual answers customer questions in person or on the phone and cross‑sells products and services that may fit customer needs. All staff members work Saturdays on a rotating schedule (may vary based on staffing, approx. once per month).
Required Skills
Ability to listen to customer requests and process efficiently and accurately
Ability to multi‑task in a fast‑paced, professional environment
Ensure new clients and customers are connected to other individuals and resources they require
Strong cash‑handling skills
Communicate and satisfy customer inquiries in a professional manner
Take a lead in promoting Luana Savings Bank to our surrounding area
Professional appearance and behavior
Follow all established policies and procedures
Cross‑sell appropriate products and services to current and prospective customers
Attention to detail
Team‑player attitude and ability to contribute to a positive work culture
Intermediate computer skills with ability to operate Microsoft Word, Excel, Outlook and quickly learn new programs
Ability to learn a variety of bank‑specific programs and technologies
Reside within a 20 mile radius from the designated office or willing to relocate - please include location/relocation details in cover letter or resume submission
HS Diploma or GED required
Desired Skills
Minimum of an Associate's Degree preferred in a related field
Minimum of 6 months experience in a Teller, Personal Banker, or comparable deposit‑related role at a financial institution
Additional Info
At‑Will, Full‑Time position based on 40 hours per week - when scheduled on a Saturday compensating time off is given during the week worked
Schedule is 8AM‑4:30PM M‑F; (8AM‑11AM Sat rotating)
Travel: Minimal for occasional training
Employment is subject to background and credit check
Benefits
Paid Vacation, Sick, Personal, and Volunteer time off, Paid Holidays
Salaried position
Single, spouse, or family medical coverage offered with majority paid by employer - Employer funded HSA Account compliments the medical coverage plan
401(K) plan with employer match
Additional Profit Sharing Plan that tops the industry
Luana Savings Bank is the consumer‑voted BEST BANK in the Metro (Des Moines Register), operating with around 100 employees across 6 locations. We provide a team atmosphere where new ideas are encouraged. Every staff member is important and appreciated. We understand a successful business relies on staff contentment to provide the best customer experience possible. Our extremely low turnover rate and employee longevity, as many as 50+ YEARS OF SERVICE, is a testament to why professionals choose a career with Luana Savings Bank.
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A Personal Banker will open, close, and manage a wide variety of accounts for consumers and businesses such as Checking, Savings, or Certificates of Deposit, and more. This individual answers customer questions in person or on the phone and cross‑sells products and services that may fit customer needs. All staff members work Saturdays on a rotating schedule (may vary based on staffing, approx. once per month).
Required Skills
Ability to listen to customer requests and process efficiently and accurately
Ability to multi‑task in a fast‑paced, professional environment
Ensure new clients and customers are connected to other individuals and resources they require
Strong cash‑handling skills
Communicate and satisfy customer inquiries in a professional manner
Take a lead in promoting Luana Savings Bank to our surrounding area
Professional appearance and behavior
Follow all established policies and procedures
Cross‑sell appropriate products and services to current and prospective customers
Attention to detail
Team‑player attitude and ability to contribute to a positive work culture
Intermediate computer skills with ability to operate Microsoft Word, Excel, Outlook and quickly learn new programs
Ability to learn a variety of bank‑specific programs and technologies
Reside within a 20 mile radius from the designated office or willing to relocate - please include location/relocation details in cover letter or resume submission
HS Diploma or GED required
Desired Skills
Minimum of an Associate's Degree preferred in a related field
Minimum of 6 months experience in a Teller, Personal Banker, or comparable deposit‑related role at a financial institution
Additional Info
At‑Will, Full‑Time position based on 40 hours per week - when scheduled on a Saturday compensating time off is given during the week worked
Schedule is 8AM‑4:30PM M‑F; (8AM‑11AM Sat rotating)
Travel: Minimal for occasional training
Employment is subject to background and credit check
Benefits
Paid Vacation, Sick, Personal, and Volunteer time off, Paid Holidays
Salaried position
Single, spouse, or family medical coverage offered with majority paid by employer - Employer funded HSA Account compliments the medical coverage plan
401(K) plan with employer match
Additional Profit Sharing Plan that tops the industry
Luana Savings Bank is the consumer‑voted BEST BANK in the Metro (Des Moines Register), operating with around 100 employees across 6 locations. We provide a team atmosphere where new ideas are encouraged. Every staff member is important and appreciated. We understand a successful business relies on staff contentment to provide the best customer experience possible. Our extremely low turnover rate and employee longevity, as many as 50+ YEARS OF SERVICE, is a testament to why professionals choose a career with Luana Savings Bank.
#J-18808-Ljbffr