Tucson Medical Center
HIM Technician I - TMC Cancer Center
Tucson Medical Center, Tucson, Arizona, United States, 85718
SUMMARY
The position is responsible for Release of Information (ROI), Indexing, and/or Birth Registry (BR). In ROI, the employee is responsible for providing superior customer service while reviewing and processing information requests from patients, physicians and other medical professionals, insurance companies and others. In Indexing, the employee is responsible for accurate filing of protected health information into the electronic medical record. In BR, the employee is responsible for assisting mother’s complete required documentation for Arizona Department of Vital Records.
ESSENTIAL FUNCTIONS
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors, and staff.
Uses approved systems to maintain accountability of releases to meet the Meaningful Use requirements.
Maintains confidentiality of medical records in accordance with HIPAA regulations.
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff.
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Performs related duties as assigned.
Release of Information and Indexing Tracks outbound and inbound faxes using Rightfax.
Establishes legitimacy of requests by verifying the requester has a right of access to the information.
Logs requests into Electronic Medical Record.
Verifies completeness and accuracy of scanned documents and files into the appropriate chart encounter.
Birth Certificates Assists new mothers to complete the Birth Worksheet, enters data into Electronic Birth Registration System (EB), provides name changes for new babies.
Reviews and determines records involving potential liability; prepares certificates and other legal documents.
Ens completion of documents in accordance with TMC, county, state and federal regulations.
Contacts physicians and patients to obtain information required to complete certificates and other documents.
TMCOne Collects, sorts, and files indexed documents both internally and externally, identifies document type, MRN, and account number.
Ensures the proper routing of documents in the electronic health record from system. Identifies errors and corrects as appropriate or escalates as required.
Maintains and updates multiple computer databases to ensure all systems are linked and accurate.
Verifies accuracy of patient information such as name, hospital number, location in hospital and patient file location and creates medical record folders.
Scans documents and monitors work queues.
Files patient charts in terminal digit order and re-files as appropriate.
Retrieves patient charts as requested to assist in release of information, audits and other department/hospital functions.
Assist office staff with customer needs to include records requests and proper indexing practices.
Assist with new hire training and orientation.
MINIMUM QUALIFICATIONS EDUCATION:
High school diploma or general education degree (GED) required.
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ESSENTIAL FUNCTIONS
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors, and staff.
Uses approved systems to maintain accountability of releases to meet the Meaningful Use requirements.
Maintains confidentiality of medical records in accordance with HIPAA regulations.
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff.
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Performs related duties as assigned.
Release of Information and Indexing Tracks outbound and inbound faxes using Rightfax.
Establishes legitimacy of requests by verifying the requester has a right of access to the information.
Logs requests into Electronic Medical Record.
Verifies completeness and accuracy of scanned documents and files into the appropriate chart encounter.
Birth Certificates Assists new mothers to complete the Birth Worksheet, enters data into Electronic Birth Registration System (EB), provides name changes for new babies.
Reviews and determines records involving potential liability; prepares certificates and other legal documents.
Ens completion of documents in accordance with TMC, county, state and federal regulations.
Contacts physicians and patients to obtain information required to complete certificates and other documents.
TMCOne Collects, sorts, and files indexed documents both internally and externally, identifies document type, MRN, and account number.
Ensures the proper routing of documents in the electronic health record from system. Identifies errors and corrects as appropriate or escalates as required.
Maintains and updates multiple computer databases to ensure all systems are linked and accurate.
Verifies accuracy of patient information such as name, hospital number, location in hospital and patient file location and creates medical record folders.
Scans documents and monitors work queues.
Files patient charts in terminal digit order and re-files as appropriate.
Retrieves patient charts as requested to assist in release of information, audits and other department/hospital functions.
Assist office staff with customer needs to include records requests and proper indexing practices.
Assist with new hire training and orientation.
MINIMUM QUALIFICATIONS EDUCATION:
High school diploma or general education degree (GED) required.
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