PeaceHealth
Centralized Scheduling Coordinator - Remote (OR & WA)
PeaceHealth, Vancouver, Washington, United States, 98662
Centralized Scheduling Coordinator - Remote (OR & WA)
Position Type: Full-Time, Day position. 1.00 FTE. Remote.
Salary Range: $24.99–$33.73 per hour.
Hours: Monday – Friday, 9:00 am – 5:30 pm. Phone‑based position.
Job Summary Supports the Centralized/Integrated Scheduling department by coordinating surgeries, procedures, exams, therapies and evaluations for multiple hospital and outpatient departments, modalities and facilities. Facilitates equipment, third‑party schedules, prior authorization, physician schedules and staffing assignments.
Essential Functions
Serves as central point of communication for community referring physicians and offices, system patient services, and caregivers to secure resources necessary for patient care.
Interfaces and/or works directly with nursing units, technologists, physicians, community offices and other medical facilities to coordinate cases and appointments.
Receives incoming phone calls related to all aspects of scheduling and coordination of patients and resources.
Supports patients, caregivers, families and authorized organizations in understanding the course of pre‑procedure and exam testing.
Ensures all changes to blocks and schedules comply with policies; alerts leadership when out of compliance.
Collects and evaluates patient demographic, insurance, clinical, and non‑clinical information.
Analyzes clinical information or patient medical history to identify scheduling conflicts requiring consultation and resolution.
Analyzes algorithm assigned to each department, modality and facility to identify the best coordination strategy; assists in updating guidelines and policies.
Coordinates and schedules third‑party resources, equipment, caregivers and providers, maximizing efficiencies.
Maintains templates, blocks and schedules for multiple hospitals and outpatient departments and resources.
Identifies inaccuracies and missing data that affect departmental financial results; monitors cancellation and rescheduling to manage schedules, equipment and blocks.
Ensures cases and appointments have prior authorization; coordinates with PFS for patient financial responsibility and authorization.
Creates and runs reports by department and modality to audit performance; arranges cases and appointments to ensure maximum efficiency of physicians and caregivers.
Obtains required paperwork and/or electronic forms for chart completion; ensures orders, history and physical, and consents are compliant.
Performs other duties as assigned.
Qualifications Education
Associate Degree Required or equivalent knowledge and skills obtained through education, training, and experience.
Preferred: Completion of basic anatomy/physiology class related to exams, especially surgical pre‑ and post‑operative diagnosis and interventional procedures.
Experience
Minimum 2 years of scheduling and health records experience in a hospital or healthcare setting (Required).
Experience with Electronic Medical Records system (Required).
Preferred: Experience scheduling multiple healthcare departments and/or facilities; experience with compliance and legal documentation of orders, history and physical and consents; clinical experience.
Preferred: Experience with scheduling in general.
Skills
Ability to work efficiently and responsibly in an environment with multiple demands, interruptions, and time frames, with minimal supervision.
Excellent customer service and clear, concise telephone skills.
Advanced problem‑solving and critical‑thinking skills that demonstrate positive outcomes.
Knowledge of Outlook and other Microsoft Office applications.
Proficient keyboarding and computer skills.
Knowledgeable of surgeries, procedures and exams performed in a hospital or outpatient setting (Preferred).
Medical terminology knowledge (Preferred).
Working Conditions Lifting
Consistently operates computer and other office equipment.
Exertion up to 10 pounds occasionally or less frequently to lift, carry, push, pull or otherwise move objects.
Sedentary work.
Environmental Conditions
Predominantly operates in an office environment.
Mental/Visual
Ability to communicate and exchange accurate information.
Required close visual acuity to perform activities such as preparing and analyzing data, transcribing, viewing a computer terminal and extensive reading.
Benefits PeaceHealth offers a competitive and comprehensive total rewards package, including full medical/dental/vision coverage; 403(b) retirement plan with employer base and matching contributions; paid time off; employer‑paid life and disability insurance with additional buy‑up coverage options; tuition and continuing education reimbursement; wellness benefits; and expanded EAP and mental health program.
For full consideration of your skills and abilities, please attach a current resume with your application.
EEO: PeaceHealth is an affirmative action employer that actively recruits veterans, persons with disabilities, and is committed to equal opportunity for all.
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Hospitals and Health Care
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Salary Range: $24.99–$33.73 per hour.
Hours: Monday – Friday, 9:00 am – 5:30 pm. Phone‑based position.
Job Summary Supports the Centralized/Integrated Scheduling department by coordinating surgeries, procedures, exams, therapies and evaluations for multiple hospital and outpatient departments, modalities and facilities. Facilitates equipment, third‑party schedules, prior authorization, physician schedules and staffing assignments.
Essential Functions
Serves as central point of communication for community referring physicians and offices, system patient services, and caregivers to secure resources necessary for patient care.
Interfaces and/or works directly with nursing units, technologists, physicians, community offices and other medical facilities to coordinate cases and appointments.
Receives incoming phone calls related to all aspects of scheduling and coordination of patients and resources.
Supports patients, caregivers, families and authorized organizations in understanding the course of pre‑procedure and exam testing.
Ensures all changes to blocks and schedules comply with policies; alerts leadership when out of compliance.
Collects and evaluates patient demographic, insurance, clinical, and non‑clinical information.
Analyzes clinical information or patient medical history to identify scheduling conflicts requiring consultation and resolution.
Analyzes algorithm assigned to each department, modality and facility to identify the best coordination strategy; assists in updating guidelines and policies.
Coordinates and schedules third‑party resources, equipment, caregivers and providers, maximizing efficiencies.
Maintains templates, blocks and schedules for multiple hospitals and outpatient departments and resources.
Identifies inaccuracies and missing data that affect departmental financial results; monitors cancellation and rescheduling to manage schedules, equipment and blocks.
Ensures cases and appointments have prior authorization; coordinates with PFS for patient financial responsibility and authorization.
Creates and runs reports by department and modality to audit performance; arranges cases and appointments to ensure maximum efficiency of physicians and caregivers.
Obtains required paperwork and/or electronic forms for chart completion; ensures orders, history and physical, and consents are compliant.
Performs other duties as assigned.
Qualifications Education
Associate Degree Required or equivalent knowledge and skills obtained through education, training, and experience.
Preferred: Completion of basic anatomy/physiology class related to exams, especially surgical pre‑ and post‑operative diagnosis and interventional procedures.
Experience
Minimum 2 years of scheduling and health records experience in a hospital or healthcare setting (Required).
Experience with Electronic Medical Records system (Required).
Preferred: Experience scheduling multiple healthcare departments and/or facilities; experience with compliance and legal documentation of orders, history and physical and consents; clinical experience.
Preferred: Experience with scheduling in general.
Skills
Ability to work efficiently and responsibly in an environment with multiple demands, interruptions, and time frames, with minimal supervision.
Excellent customer service and clear, concise telephone skills.
Advanced problem‑solving and critical‑thinking skills that demonstrate positive outcomes.
Knowledge of Outlook and other Microsoft Office applications.
Proficient keyboarding and computer skills.
Knowledgeable of surgeries, procedures and exams performed in a hospital or outpatient setting (Preferred).
Medical terminology knowledge (Preferred).
Working Conditions Lifting
Consistently operates computer and other office equipment.
Exertion up to 10 pounds occasionally or less frequently to lift, carry, push, pull or otherwise move objects.
Sedentary work.
Environmental Conditions
Predominantly operates in an office environment.
Mental/Visual
Ability to communicate and exchange accurate information.
Required close visual acuity to perform activities such as preparing and analyzing data, transcribing, viewing a computer terminal and extensive reading.
Benefits PeaceHealth offers a competitive and comprehensive total rewards package, including full medical/dental/vision coverage; 403(b) retirement plan with employer base and matching contributions; paid time off; employer‑paid life and disability insurance with additional buy‑up coverage options; tuition and continuing education reimbursement; wellness benefits; and expanded EAP and mental health program.
For full consideration of your skills and abilities, please attach a current resume with your application.
EEO: PeaceHealth is an affirmative action employer that actively recruits veterans, persons with disabilities, and is committed to equal opportunity for all.
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Hospitals and Health Care
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