BrightStar Care
HIRING - Home Care Scheduler / Scheduling Coordinator - Full Time
BrightStar Care, Bluffton, South Carolina, United States, 29910
Home Care Scheduler / Scheduling Coordinator - Full Time
Apply for the Home Care Scheduler / Scheduling Coordinator (Full Time) role at BrightStar Care.
Location: Bluffton, SC
Employment Type: Full Time
Seniority Level: Entry Level
Overview: We are seeking a dedicated and detail‑oriented Scheduler / Scheduling Coordinator / Customer Care Manager to join our healthcare team. The Coordinator is responsible for scheduling and managing care services for clients, ensuring that Certified Nursing Assistants (CNAs), Nurses, and other healthcare providers are efficiently matched to client needs. This role requires strong organizational skills, excellent communication, and a passion for customer service and operational excellence. The Coordinator will work at our physical office in Bluffton.
Key Responsibilities
Manage and maintain the client scheduling process, ensuring timely and accurate staffing of caregivers and nurses.
Oversee daily operations related to staffing, scheduling, and client service coordination.
Match and staff caregivers to clients based on skills, experience, and client preferences.
Maintain accurate documentation, compliance, and adherence to BrightStar Care policies and healthcare regulations.
Build and maintain strong relationships with clients, families, and healthcare professionals to ensure satisfaction and quality of care.
Monitor and address client and employee feedback promptly and professionally.
Collaborate with leadership to improve scheduling processes, workflows, and service delivery.
Requirements
Previous experience in a healthcare administrative role is preferred.
Scheduling experience in a high‑pace environment is strongly preferred.
Familiarity with scheduling processes and health information management practices.
Excellent communication skills, both verbal and written.
Ability to work independently as well as part of a team in a fast‑paced environment.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
A commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
Skills
Strong attention to detail and ability to manage multiple priorities.
Excellent communication and customer service skills.
Ability to remain calm and professional in a fast‑paced environment.
Proficiency in scheduling employees to shifts.
Preferred Experience Experience managing or coordinating CNAs, LPNs, and RNs in a home care or healthcare staffing environment.
Benefits
Paid Time Off
Holiday Paid Time Off
Sick Leaves
Schedule
Monday to Friday
8:00am – 5:00pm
On‑Call Days
Experience Requirements
Customer Service: 1 year (Required)
Computer Skills: 1 year (Required)
Scheduling: 1 year (Preferred)
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Location: Bluffton, SC
Employment Type: Full Time
Seniority Level: Entry Level
Overview: We are seeking a dedicated and detail‑oriented Scheduler / Scheduling Coordinator / Customer Care Manager to join our healthcare team. The Coordinator is responsible for scheduling and managing care services for clients, ensuring that Certified Nursing Assistants (CNAs), Nurses, and other healthcare providers are efficiently matched to client needs. This role requires strong organizational skills, excellent communication, and a passion for customer service and operational excellence. The Coordinator will work at our physical office in Bluffton.
Key Responsibilities
Manage and maintain the client scheduling process, ensuring timely and accurate staffing of caregivers and nurses.
Oversee daily operations related to staffing, scheduling, and client service coordination.
Match and staff caregivers to clients based on skills, experience, and client preferences.
Maintain accurate documentation, compliance, and adherence to BrightStar Care policies and healthcare regulations.
Build and maintain strong relationships with clients, families, and healthcare professionals to ensure satisfaction and quality of care.
Monitor and address client and employee feedback promptly and professionally.
Collaborate with leadership to improve scheduling processes, workflows, and service delivery.
Requirements
Previous experience in a healthcare administrative role is preferred.
Scheduling experience in a high‑pace environment is strongly preferred.
Familiarity with scheduling processes and health information management practices.
Excellent communication skills, both verbal and written.
Ability to work independently as well as part of a team in a fast‑paced environment.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
A commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
Skills
Strong attention to detail and ability to manage multiple priorities.
Excellent communication and customer service skills.
Ability to remain calm and professional in a fast‑paced environment.
Proficiency in scheduling employees to shifts.
Preferred Experience Experience managing or coordinating CNAs, LPNs, and RNs in a home care or healthcare staffing environment.
Benefits
Paid Time Off
Holiday Paid Time Off
Sick Leaves
Schedule
Monday to Friday
8:00am – 5:00pm
On‑Call Days
Experience Requirements
Customer Service: 1 year (Required)
Computer Skills: 1 year (Required)
Scheduling: 1 year (Preferred)
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