Erickson Senior Living
SES Dispatcher – Day Shift
Location:
Devonshire by Erickson Senior Living – Palm Beach Gardens, FL
Shift:
7 AM to 7 PM, Weekdays, weeknights, weekends, and holidays
Our Security and Emergency Services department seeks an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls, building rapport with residents and visitors by providing personalized customer service and hospitality.
What We Offer
Compensation: $18.00 per hour, commensurate with experience
A culture of diversity, inclusion, equity and belonging built on our mission, vision and values
Medical, dental and vision packages, annual wellness reimbursement, personal health coaching and telemedicine options
PTO Plans, PLUS company‑paid volunteer hours in accordance with state law
401(k) for team members 18 and over with a 3% company match
Growth opportunities with expansion into new communities
How You Will Make an Impact
Track all pertinent information during your shift and initiate the first level of the incident report for Security and Emergency Services Officer completion
Monitor the emergency call system for independent living
Track the status of residents involved in emergency situations
Monitor the fire alarm system
Dispatch ambulance, private ambulances or 911 as needed
What You Will Need
Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
Effective communication skills with residents, visitors and staff at all levels
Read: The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (including fingerprints), prior to the start of employment. For more information, visit https://info.flclearinghouse.com
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in this job description.
Devonshire is a 26‑acre resort‑style continuing care retirement community located on the grounds of PGA National in Palm Beach Gardens, FL. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Devonshire helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well‑being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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Devonshire by Erickson Senior Living – Palm Beach Gardens, FL
Shift:
7 AM to 7 PM, Weekdays, weeknights, weekends, and holidays
Our Security and Emergency Services department seeks an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls, building rapport with residents and visitors by providing personalized customer service and hospitality.
What We Offer
Compensation: $18.00 per hour, commensurate with experience
A culture of diversity, inclusion, equity and belonging built on our mission, vision and values
Medical, dental and vision packages, annual wellness reimbursement, personal health coaching and telemedicine options
PTO Plans, PLUS company‑paid volunteer hours in accordance with state law
401(k) for team members 18 and over with a 3% company match
Growth opportunities with expansion into new communities
How You Will Make an Impact
Track all pertinent information during your shift and initiate the first level of the incident report for Security and Emergency Services Officer completion
Monitor the emergency call system for independent living
Track the status of residents involved in emergency situations
Monitor the fire alarm system
Dispatch ambulance, private ambulances or 911 as needed
What You Will Need
Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
Effective communication skills with residents, visitors and staff at all levels
Read: The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (including fingerprints), prior to the start of employment. For more information, visit https://info.flclearinghouse.com
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in this job description.
Devonshire is a 26‑acre resort‑style continuing care retirement community located on the grounds of PGA National in Palm Beach Gardens, FL. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Devonshire helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well‑being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
#J-18808-Ljbffr