Grand Hotel
Retail Supervisor
Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team as a Retail Supervisor.
Property Description Grand Hotel is a world-renowned, five-star hotel offering exceptional service and unforgettable experiences to guests. With positions available in hospitality, guest services, food & beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. The hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you will provide impeccable service to guests, work in a picturesque setting, and be part of a rich heritage spanning over a century.
Overview The position is open to applicants who do not require visa sponsorship. Housing and meals are available in the onsite cafeteria at $19.50 per day.
Key Responsibilities
Lead and inspire the gift shop team to deliver exceptional customer service.
Curate and maintain an appealing and well-organized product display.
Manage inventory, reordering, and pricing to ensure optimal stock levels.
Implement effective visual merchandising strategies to maximize sales.
Collaborate with management to plan promotions, events, and marketing strategies.
Handle guest inquiries, complaints, and ensure prompt issue resolution.
Maintain cleanliness, orderliness, and compliance with safety standards.
Foster a positive and dynamic atmosphere to encourage team growth.
Qualifications
Proven experience in retail, preferably in a supervisory role.
Strong communication skills and ability to lead a team.
Customer-focused attitude with a keen eye for detail.
Excellent organizational and time-management abilities.
Proficient in using point-of-sale systems and basic computer skills.
Flexibility to work weekends, evenings, and holidays as needed.
High school diploma or equivalent; further education is a plus.
Passion for creating a warm and welcoming shopping environment.
Benefits Davidson Hospitality Group offers a rich benefit program designed to enrich the lives and well-being of our team members and their families.
Multiple tiers of medical coverage.
Dental and vision coverage.
24/7 Teledoc service.
Free maintenance medications.
Pet insurance.
Hotel discounts.
Tuition reimbursement.
Paid time off (vacation, sick, bereavement, and holidays).
401(k) match.
Other Information Seniority level: Mid-senior level.
Employment type: Full-time.
Job function: Purchasing.
Industry: Retail.
Referrals increase your chances of interviewing at Grand Hotel by 2x.
Get notified about new Retail Supervisor jobs in Mackinac Island, MI.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Davidson Hospitality is a drug‑free workplace. Pre-employment drug test and background check required. We participate in E‑Verify.
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Property Description Grand Hotel is a world-renowned, five-star hotel offering exceptional service and unforgettable experiences to guests. With positions available in hospitality, guest services, food & beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. The hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you will provide impeccable service to guests, work in a picturesque setting, and be part of a rich heritage spanning over a century.
Overview The position is open to applicants who do not require visa sponsorship. Housing and meals are available in the onsite cafeteria at $19.50 per day.
Key Responsibilities
Lead and inspire the gift shop team to deliver exceptional customer service.
Curate and maintain an appealing and well-organized product display.
Manage inventory, reordering, and pricing to ensure optimal stock levels.
Implement effective visual merchandising strategies to maximize sales.
Collaborate with management to plan promotions, events, and marketing strategies.
Handle guest inquiries, complaints, and ensure prompt issue resolution.
Maintain cleanliness, orderliness, and compliance with safety standards.
Foster a positive and dynamic atmosphere to encourage team growth.
Qualifications
Proven experience in retail, preferably in a supervisory role.
Strong communication skills and ability to lead a team.
Customer-focused attitude with a keen eye for detail.
Excellent organizational and time-management abilities.
Proficient in using point-of-sale systems and basic computer skills.
Flexibility to work weekends, evenings, and holidays as needed.
High school diploma or equivalent; further education is a plus.
Passion for creating a warm and welcoming shopping environment.
Benefits Davidson Hospitality Group offers a rich benefit program designed to enrich the lives and well-being of our team members and their families.
Multiple tiers of medical coverage.
Dental and vision coverage.
24/7 Teledoc service.
Free maintenance medications.
Pet insurance.
Hotel discounts.
Tuition reimbursement.
Paid time off (vacation, sick, bereavement, and holidays).
401(k) match.
Other Information Seniority level: Mid-senior level.
Employment type: Full-time.
Job function: Purchasing.
Industry: Retail.
Referrals increase your chances of interviewing at Grand Hotel by 2x.
Get notified about new Retail Supervisor jobs in Mackinac Island, MI.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Davidson Hospitality is a drug‑free workplace. Pre-employment drug test and background check required. We participate in E‑Verify.
#J-18808-Ljbffr