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Schneider Electric

Customer Project Specialist

Schneider Electric, Nashville, Tennessee, United States, 37247

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For this U.S. based position, the expected compensation range is $81,600 - $122,400 per year, which includes base pay and short-term incentive. The compensation range for this full‑time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, including medical (with member reward points), dental, vision, basic life insurance, Benefit Bucks (credits to apply toward your benefits), flexible work arrangements, paid family leave, 401(k) + match, well‑being and recognition programs (including service anniversary), 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. Submission of an online application is required. The company will accept applications on an ongoing basis until the position is filled. Position Overview

This position is accountable for managing small‑to‑large customer project orders, including initiating, planning, executing, controlling, and closing of customer projects. The individual confirms customer requirements, which includes drawings, specifications, job‑site requirements, bill of material alignment with specifications, and clarification of exceptions. The role manages the complete job process from order preparation, through manufacturing release, product shipment, post‑shipment support, and financial reconciliation. Responsibilities

Partner with Field Sales or higher‑level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becoming lead contact for the customer for the balance of the project order. Validate a project schedule and communicate with the customer to ensure expectations are being met; direct engagement with internal manufacturing facilities and third‑party vendors. Monitor the execution of the customer’s project order, verifying execution through kick‑off meetings, communication to all parties, and exchange of technical requirements and project plan information. Monitor the performance of the customer’s project throughout its lifecycle, including task completion verification, project team monitoring, schedule reporting, and issue resolution. Lead the closeout of the customer’s project, including financial reconciliation, verification of job‑site equipment arrival, installation, start‑up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after‑shipment support, and training functions. Compare, differentiate, and propose alternate products with additional customer value. Resolve problems with customer interaction that result in positive feedback and an improved relationship. Utilize a base knowledge of Schneider Electric products and their use, demonstrating an understanding of the fundamental knowledge, processes, and terminology needed for effective project management. Qualifications

… a 4‑year engineering degree in Mechanical, Electrical, Industrial Engineering, or equivalent experience. Industry experience a plus. Excellent communication and interpersonal skills, ability to multitask, work in a fast‑paced environment, and strong time‑management skills. Good working knowledge of Windows operating systems. Standard business application software experience, including MS Office, MS Excel, and MS Access. CAPM certification a plus. Call to Action

Apply today to join a team that makes an impact. Schneider Electric values inclusion, mastery, purpose, action, curiosity, and teamwork. We want you to help us turn sustainability ambition into actions at the intersection of automation, electrification, and digitization. Become an IMPACT Maker with Schneider Electric. Company Highlights

€36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities to all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic. For a full Trust Charter and our Code of Conduct for ethics, safety, sustainability, quality and cybersecurity, read the Trust Charter here.

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