Northwood Hospitality LLC
Job Description
Room Attendant - ROOMATTD
Department: Housekeeping
Reports To: Housekeeping Manager
Northwood Overview An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.
Key Responsibilities
Room Cleaning:
Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.
Dust and polish furniture, fixtures, and mirrors.
Vacuum carpets and mop floors.
Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.
Empty trash cans and replace trash bags.
Restock guest rooms with amenities, such as toiletries and linens.
Public Area Cleaning:
Clean and maintain public areas, including hallways, stairwells, and lobbies.
Sweep, mop, and vacuum public areas as needed.
Empty trash cans and replace trash bags.
Wipe down surfaces and sanitize high-touch areas.
Guest Service:
Respond to guest requests and inquiries in a friendly and professional manner.
Report any maintenance issues or safety concerns to the appropriate department.
Follow all hotel policies and procedures.
Other Duties:
Assist with laundry duties, as needed.
Participate in inventory control and supply management.
Other duties as assigned.
Qualifications
Previous housekeeping experience preferred, but not required.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to lift and carry heavy objects.
Ability to work flexible hours, including weekends and holidays.
Perks & Benefits
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
Source: Northwood Hospitality
#J-18808-Ljbffr
Department: Housekeeping
Reports To: Housekeeping Manager
Northwood Overview An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.
Key Responsibilities
Room Cleaning:
Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.
Dust and polish furniture, fixtures, and mirrors.
Vacuum carpets and mop floors.
Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.
Empty trash cans and replace trash bags.
Restock guest rooms with amenities, such as toiletries and linens.
Public Area Cleaning:
Clean and maintain public areas, including hallways, stairwells, and lobbies.
Sweep, mop, and vacuum public areas as needed.
Empty trash cans and replace trash bags.
Wipe down surfaces and sanitize high-touch areas.
Guest Service:
Respond to guest requests and inquiries in a friendly and professional manner.
Report any maintenance issues or safety concerns to the appropriate department.
Follow all hotel policies and procedures.
Other Duties:
Assist with laundry duties, as needed.
Participate in inventory control and supply management.
Other duties as assigned.
Qualifications
Previous housekeeping experience preferred, but not required.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to lift and carry heavy objects.
Ability to work flexible hours, including weekends and holidays.
Perks & Benefits
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
Source: Northwood Hospitality
#J-18808-Ljbffr