EmergencyMD
Company Introduction:
WC Health provides patients with comprehensive and integrated health care focused on mental health and behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include psychiatry, substance abuse services, medication assistant treatment for those in recovery, housing, pharmacy, transportation, case management, therapy and other mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at www.wc-health.com. Objective:
WC Health is seeking a full-time Transcranial Magnetic Stimulation Technician Float. Duties:
Administer TMS sessions per protocol under clinical supervision Monitor patient safety and comfort during treatments Provide patient education and emotional support throughout treatment Maintain and troubleshoot TMS equipment and treatment room setup Accurately document patient sessions and progress in the EHR Greet and assist patients, manage scheduling, and handle check-in/out, intake paperwork, Front Desk and Medical Assistant support when possible Complete and track evaluations, screenings and prior authorizations for TMS and related services Use Athena's, EVS, and other insurance portals to verify benefits and submit required documentation Maintain organized patient records and assist with general office support as needed Ensure the clinic environment remains clean, welcoming, and professional Other administrative and clinical duties as assigned per clinic manager as needed Ideal Candidate Profile:
Professional and kind – represents the clinic with warmth and integrity Self-directed and proactive – takes ownership of tasks without needing close supervision Organized and efficient – comfortable managing multiple responsibilities Dedicated to the job – we are looking for a long term employee Experienced in healthcare – understands patient care and administrative flow Comfortable with technology – able to use EHRs, insurance portals, and clinical software Qualifications:
Required: Strong communication and problem-solving skills Experience with EMRs, patient scheduling, and front office procedures Experience completing prior authorizations for insurance Compassionate and patient-focused demeanor High school diploma Preferred: Prior experience as a TMS Technician Background in mental health Medical Assistant Training or completion of school program Experience working in a small or start-up clinical setting What We Offer:
PAID TMS Certification Education and Training (if needed) Supportive and mission-driven work environment Essential Job Functions:
Assist TMS Providers with preparation for evaluations, screenings, mappings, sessions and treatment monitoring and completion. Assist Patients by helping them connect to telehealth services either at their home or in clinic or by providing in-clinic, in-person visits and rooming patients throughout the day. Assisting the Front Desk team, Medical Assistant Back office team for coverage purposes and during unassigned TMS down time. Complete daily TMS Screenings for potential qualifying patients, process evaluations, monitor completion of provider evaluation/mapping notes along with maintaining all TMS sessions within the same day of treatment. Document patient histories, including medical and substance abuse histories, and measure vital signs such as weight, height, blood pressure, pulse and temperature. Perform MA procedures under the supervision of a Nurse Practitioner or Medical Doctor, including blood draws, ECGs, point-of-care testing (e.g., urine drug screens), and other duties as needed. Provide patient education and instructions as directed by the Nurse Practitioner or Medical Doctor. Ensure all reports, results, lab orders and imaging requests are available and properly documented for providers prior to patient appointment and maintain chart preparation. Maintain patient records by preparing charts, updating encounter summaries, referral notes and uploading all documents accurately and promptly prior to follow-up visits. Maintain exam rooms stocked with necessary medical supplies and monitor inventory to prevent delays in patient care. Handle administrative MA tasks such as returning patient messages, acting as a liaison between patients, physicians and outside community contacts. Ensure all paperwork and documentation are accurately reflected in patient charts before returning calls, releasing information or confirming details, maintaining HIPAA compliance and adhering to privacy regulations. Follow all triage procedures and office SOPs, staying current with clinic training needs through in-office and virtual training sessions through Trainual, along with in clinic training and other forms ass needed. Manage a high volume of patient visits, including in-person, telehealth at home and clinic telehealth appointments. Continue to expand medical knowledge on substance abuse, psychiatric medications, adverse effects, regulations of controlled and maintenance medications, and complete prior authorizations with proper medication education. Be adaptable and cross-trained to cover various clinic roles, including floating to meet clinic needs, and remain flexible with changes and growth. Maintain excellent work ethic, communication and teamwork while independently completing assigned tasks efficiently. Check in and out patients, monitor schedules, and complete intake paperwork and other administrative duties as needed. Perform all other duties as assigned by the Clinical Manager, including front desk responsibilities and additional MA tasks. Knowledge, Skills, and Abilities:
Proficient in venipuncture, point-of-care testing, and triaging process Capable of working independently with minimal supervision Strong organizational skills to manage multiple tasks efficiently Excellent time management abilities to prioritize and complete duties promptly Reliable with excellent attendance and punctuality Experience working in a psychiatric or mental health clinic is preferred but not necessary Position Type:
Full-Time Education and Experience:
Experienced Medical Assistant with a minimum of 1-2 years experience Experience in Mental Health or Behavioral Health and/or Family Practice is preferred but not necessary EMR (electronic medical record) previous experience required Must be able to pass a drug and background check.
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Location:
Reno, NV 89502 (Required) Relocation:
Reno, NV 89502: Relocate before starting work (Required) Work Location:
In person
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WC Health provides patients with comprehensive and integrated health care focused on mental health and behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include psychiatry, substance abuse services, medication assistant treatment for those in recovery, housing, pharmacy, transportation, case management, therapy and other mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at www.wc-health.com. Objective:
WC Health is seeking a full-time Transcranial Magnetic Stimulation Technician Float. Duties:
Administer TMS sessions per protocol under clinical supervision Monitor patient safety and comfort during treatments Provide patient education and emotional support throughout treatment Maintain and troubleshoot TMS equipment and treatment room setup Accurately document patient sessions and progress in the EHR Greet and assist patients, manage scheduling, and handle check-in/out, intake paperwork, Front Desk and Medical Assistant support when possible Complete and track evaluations, screenings and prior authorizations for TMS and related services Use Athena's, EVS, and other insurance portals to verify benefits and submit required documentation Maintain organized patient records and assist with general office support as needed Ensure the clinic environment remains clean, welcoming, and professional Other administrative and clinical duties as assigned per clinic manager as needed Ideal Candidate Profile:
Professional and kind – represents the clinic with warmth and integrity Self-directed and proactive – takes ownership of tasks without needing close supervision Organized and efficient – comfortable managing multiple responsibilities Dedicated to the job – we are looking for a long term employee Experienced in healthcare – understands patient care and administrative flow Comfortable with technology – able to use EHRs, insurance portals, and clinical software Qualifications:
Required: Strong communication and problem-solving skills Experience with EMRs, patient scheduling, and front office procedures Experience completing prior authorizations for insurance Compassionate and patient-focused demeanor High school diploma Preferred: Prior experience as a TMS Technician Background in mental health Medical Assistant Training or completion of school program Experience working in a small or start-up clinical setting What We Offer:
PAID TMS Certification Education and Training (if needed) Supportive and mission-driven work environment Essential Job Functions:
Assist TMS Providers with preparation for evaluations, screenings, mappings, sessions and treatment monitoring and completion. Assist Patients by helping them connect to telehealth services either at their home or in clinic or by providing in-clinic, in-person visits and rooming patients throughout the day. Assisting the Front Desk team, Medical Assistant Back office team for coverage purposes and during unassigned TMS down time. Complete daily TMS Screenings for potential qualifying patients, process evaluations, monitor completion of provider evaluation/mapping notes along with maintaining all TMS sessions within the same day of treatment. Document patient histories, including medical and substance abuse histories, and measure vital signs such as weight, height, blood pressure, pulse and temperature. Perform MA procedures under the supervision of a Nurse Practitioner or Medical Doctor, including blood draws, ECGs, point-of-care testing (e.g., urine drug screens), and other duties as needed. Provide patient education and instructions as directed by the Nurse Practitioner or Medical Doctor. Ensure all reports, results, lab orders and imaging requests are available and properly documented for providers prior to patient appointment and maintain chart preparation. Maintain patient records by preparing charts, updating encounter summaries, referral notes and uploading all documents accurately and promptly prior to follow-up visits. Maintain exam rooms stocked with necessary medical supplies and monitor inventory to prevent delays in patient care. Handle administrative MA tasks such as returning patient messages, acting as a liaison between patients, physicians and outside community contacts. Ensure all paperwork and documentation are accurately reflected in patient charts before returning calls, releasing information or confirming details, maintaining HIPAA compliance and adhering to privacy regulations. Follow all triage procedures and office SOPs, staying current with clinic training needs through in-office and virtual training sessions through Trainual, along with in clinic training and other forms ass needed. Manage a high volume of patient visits, including in-person, telehealth at home and clinic telehealth appointments. Continue to expand medical knowledge on substance abuse, psychiatric medications, adverse effects, regulations of controlled and maintenance medications, and complete prior authorizations with proper medication education. Be adaptable and cross-trained to cover various clinic roles, including floating to meet clinic needs, and remain flexible with changes and growth. Maintain excellent work ethic, communication and teamwork while independently completing assigned tasks efficiently. Check in and out patients, monitor schedules, and complete intake paperwork and other administrative duties as needed. Perform all other duties as assigned by the Clinical Manager, including front desk responsibilities and additional MA tasks. Knowledge, Skills, and Abilities:
Proficient in venipuncture, point-of-care testing, and triaging process Capable of working independently with minimal supervision Strong organizational skills to manage multiple tasks efficiently Excellent time management abilities to prioritize and complete duties promptly Reliable with excellent attendance and punctuality Experience working in a psychiatric or mental health clinic is preferred but not necessary Position Type:
Full-Time Education and Experience:
Experienced Medical Assistant with a minimum of 1-2 years experience Experience in Mental Health or Behavioral Health and/or Family Practice is preferred but not necessary EMR (electronic medical record) previous experience required Must be able to pass a drug and background check.
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Location:
Reno, NV 89502 (Required) Relocation:
Reno, NV 89502: Relocate before starting work (Required) Work Location:
In person
#J-18808-Ljbffr