Sacred Heart University
and the job listing Expires on January 12, 2026
We are looking for a skilled QA
Test Manager
to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality.
*** This is a fully remote position with 10% travel. * **
Why Maximus?
Competitive Compensation – Quarterly bonuses based on performance included
️ Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter’s, and Pet insurance
Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching
️ Paid Time Off Package – Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage
Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
Recognition Platform – Acknowledge and appreciate outstanding employee contributions
Tuition Reimbursement – Invest in your ongoing education and development
Employee Perks and Discounts – Additional benefits and discounts exclusively for employees
Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs
Professional Development Opportunities- Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations
Participate in the business requirements reviews and anomaly reporting and tracking through closure
Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins
Provide guidance and training on the requirements elicitation process to the test team
Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s)
Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes
Work with the PM to plan and prioritize release scope
Provide guidance and training on the requirements management and test preparation process to the test team
Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes
Accountable for the adherence to change management procedures for the test scenarios
Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other
Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage
Accountable to ensure that the test team is using MMS practices and tools
Accountable for a thorough initial review of test cases prior to project stakeholder review
Work with the project team to clarify use cases and/or requirements and acceptance criteria
Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure
Accountable for thorough test readiness reviews
Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s)
Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes
Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements
Accountable for completed anomalies
Work with the project team to prepare data sets and pre- requisites for the test cases
Accountable for on time data prep and complete pre-requisites
Accountable for completed test readiness reviews and completed action items
Assign test tasks and execute assigned test cases and log issues and defects
Provide test status and elevate issues to management
Accountable for complete, detailed, and accurate JIRAs
Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s)
Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority
Accountable for test Team participation with Production Support
Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s)
Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities
Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams
Accountable for proactive risk and issue identification, communication and tracking
Provide guidance and training for risk management, communication and issue tracking to the test team(s)
Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate
Accountable for accurate estimates and actual hours based on the project procedures
Accountable for team updates to JIRAs
Responsible for accurate requirements traceability throughout the release cycle
Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability
Accountable for team compliance to the MAXIMUS standards and procedures
Responsible for adhering to established safety standards
Must be able to remain in a stationary position for an extended period of time
Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
Work is constantly performed in an office environment
Perform other duties as necessary and assigned
Lead, mentor, and grow a team of software testers and QA engineers.
Allocate resources effectively across projects and manage workload distribution.
Foster a culture of continuous improvement and collaboration.
Define and implement comprehensive test plans, test cases, and automation frameworks.
Oversee manual and automated testing processes to ensure coverage and efficiency.
Develop and enforce QA standards, best practices, documentation and metrics.
Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle
Bachelor’s degree and 7-10 years of relevant experience or equivalent combination of education and experience required
Manages activities of two or more sections or departments
Exercises supervision in terms of costs, methods, and staffing
In some instances this manager may have subordinate supervisors and/or managers
Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives
Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results
Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers
Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship
Establishes operational objectives and work plans and delegates assignments to subordinates
Senior management reviews objectives to determine success of operation
Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect
Program Specific Requirements:
5+ years of experience in software testing/QA, with at least 3 years in a leadership role –
Required
Strong knowledge of testing methodologies (unit, integration, system, regression, performance) –
Required
Hands‑on experience with automation tools (JMeter and others) –
Required
Familiarity with CI/CD pipelines and DevOps practices –
Required
Expertise in Jira, Xray and Jama –
Required
Experience with cloud‑based applications and microservices architecture. –
Required
Knowledge of Agile/Scrum methodologies. –
Required
Ability to manage multiple projects simultaneously in a fast‑paced environment –
Required
#J-18808-Ljbffr
We are looking for a skilled QA
Test Manager
to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality.
*** This is a fully remote position with 10% travel. * **
Why Maximus?
Competitive Compensation – Quarterly bonuses based on performance included
️ Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter’s, and Pet insurance
Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching
️ Paid Time Off Package – Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage
Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
Recognition Platform – Acknowledge and appreciate outstanding employee contributions
Tuition Reimbursement – Invest in your ongoing education and development
Employee Perks and Discounts – Additional benefits and discounts exclusively for employees
Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs
Professional Development Opportunities- Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations
Participate in the business requirements reviews and anomaly reporting and tracking through closure
Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins
Provide guidance and training on the requirements elicitation process to the test team
Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s)
Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes
Work with the PM to plan and prioritize release scope
Provide guidance and training on the requirements management and test preparation process to the test team
Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes
Accountable for the adherence to change management procedures for the test scenarios
Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other
Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage
Accountable to ensure that the test team is using MMS practices and tools
Accountable for a thorough initial review of test cases prior to project stakeholder review
Work with the project team to clarify use cases and/or requirements and acceptance criteria
Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure
Accountable for thorough test readiness reviews
Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s)
Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes
Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements
Accountable for completed anomalies
Work with the project team to prepare data sets and pre- requisites for the test cases
Accountable for on time data prep and complete pre-requisites
Accountable for completed test readiness reviews and completed action items
Assign test tasks and execute assigned test cases and log issues and defects
Provide test status and elevate issues to management
Accountable for complete, detailed, and accurate JIRAs
Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s)
Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority
Accountable for test Team participation with Production Support
Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s)
Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities
Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams
Accountable for proactive risk and issue identification, communication and tracking
Provide guidance and training for risk management, communication and issue tracking to the test team(s)
Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate
Accountable for accurate estimates and actual hours based on the project procedures
Accountable for team updates to JIRAs
Responsible for accurate requirements traceability throughout the release cycle
Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability
Accountable for team compliance to the MAXIMUS standards and procedures
Responsible for adhering to established safety standards
Must be able to remain in a stationary position for an extended period of time
Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
Work is constantly performed in an office environment
Perform other duties as necessary and assigned
Lead, mentor, and grow a team of software testers and QA engineers.
Allocate resources effectively across projects and manage workload distribution.
Foster a culture of continuous improvement and collaboration.
Define and implement comprehensive test plans, test cases, and automation frameworks.
Oversee manual and automated testing processes to ensure coverage and efficiency.
Develop and enforce QA standards, best practices, documentation and metrics.
Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle
Bachelor’s degree and 7-10 years of relevant experience or equivalent combination of education and experience required
Manages activities of two or more sections or departments
Exercises supervision in terms of costs, methods, and staffing
In some instances this manager may have subordinate supervisors and/or managers
Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives
Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results
Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers
Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship
Establishes operational objectives and work plans and delegates assignments to subordinates
Senior management reviews objectives to determine success of operation
Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect
Program Specific Requirements:
5+ years of experience in software testing/QA, with at least 3 years in a leadership role –
Required
Strong knowledge of testing methodologies (unit, integration, system, regression, performance) –
Required
Hands‑on experience with automation tools (JMeter and others) –
Required
Familiarity with CI/CD pipelines and DevOps practices –
Required
Expertise in Jira, Xray and Jama –
Required
Experience with cloud‑based applications and microservices architecture. –
Required
Knowledge of Agile/Scrum methodologies. –
Required
Ability to manage multiple projects simultaneously in a fast‑paced environment –
Required
#J-18808-Ljbffr