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Boeing

Field Operations Quality Manager

Boeing, Jacksonville, Florida, United States, 32290

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Boeing Global Services is seeking an experienced, mission-focused **Field Operations Quality Manager** to lead Quality Assurance Representatives in support of customer requirements at various military installations. This is a hands-on leadership role partnering with Operations, Program Management, and the customer to ensure aircraft safety, regulatory compliance, and mission readiness. Position can be located in **Hazelwood, MO., Jacksonville, FL., JB Elmendorf Richardson, AK., MCAS New River, NC.,NAS Whidbey Island, WA., or San Diego, CA.*** Lead, develop, and inspire a team of Quality Assurance Representatives to deliver first-time quality (FTQ) in processes and products while ensuring safety and regulatory compliance.* Manage daily execution of the Boeing Quality Management System (QMS) across field locations supporting multiple platforms.* Plan and execute DCMA 8210.1C/1D and AS9100/ISO9001 audits and assessments; drive effective Nonconformity and Corrective Action processes.* Serve as the primary point of escalation for quality issues; de-escalate concerns and coordinate corrective actions with customers and internal stakeholders.* Apply formal problem-solving methods (RCCA, root cause analysis, human factors considerations) to resolve complex quality events.* Collect, analyze, and report performance metrics to measure project and team success; translate data into actionable improvement plans.* Build and maintain strategic partnerships with Operational functions, Program Management, DCMA, PMA, SPO and customer representatives to align quality objectives with mission needs.* Support Safety Management System (SMS) initiatives and emphasize aviation safety practices, FOD control, and tool control.* Assist senior management with operational planning, process improvements, and Quality Assurance strategy for field operations.* Model Boeing Values and Behaviors in all interactions and decisions.**Basic Qualifications** **(Required Skill/Experience)*** 5+ years’ of experience in aviation or aviation related activities* 3+ years’ of experience with Defense Contract Management Agency (DCMA) Instruction 8210.1* 5+ years' of experience in using project management methodologies, including developing project plans, performance management, and managing issues and risks5+ years' of experience managing / supervising in Quality, Engineering or Manufacturing supporting AS9100 Quality Management System (QMS) or industry / regulatory compliance**Preferred Qualifications** **(Desired Skills/Experience)*** 3+ years' of experience interfacing with the Defense Contract Management Agency (DCMA)* Demonstrated expertise in Quality Assurance/Quality Control and Risk Management.* Strong communicator with excellent interpersonal and team leadership skills.* Proficient in formal Root Cause and Corrective Action (RCCA) techniques and application of human factors principles.* Familiarity with Safety Management Systems (SMS), FOD prevention, and tool control programs.* Experience collaborating directly with DoD and DCMA customers. #J-18808-Ljbffr