Senior Tech Support Engineer: Web Apps, APIs & Security

A tech security firm in Austin is looking for a Senior Support Engineer to provide high-quality technical support and own complex cases. Responsibilities include troubleshooting customer environments, delivering solutions via various channels, and collaborating with sales teams. Ideal candidates have 5+ years of experience in technical support and a strong grasp of networking and security concepts. The role supports a hybrid working model and offers comprehensive health benefits, parental leave, and a flexible vacation schedule. #J-18808-Ljbffr