Watson Companies
Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Greensboro
Are you ready to be the
most important person
our patients interact with?
Integrative Therapies
is a locally-owned physical therapy and wellness business dedicated to providing
world-class care
and a
5-star client experience
in North Carolina for over 25 years. We’re not just looking for a receptionist; we’re seeking a
Director of First Impressions —the ultimate
Servant Leader
who will anchor our Greensboro clinic. We are looking for a PRN Front Office Coordinator to serve our GSO office as needed.
If you thrive in a
high-performing, values-based culture
and are driven by a
Service First
mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks—it’s about embodying our
Growth Mindset
and creating an
Amazing
and
welcoming environment
that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process . Be the Face of iT:
Create the
positive first impressions
and provide the
outstanding customer service
that makes us the provider of choice.
Master the Schedule (Schedule Tetris!):
Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a
90% patient arrival rate
by using our "clinic convenience and service" principles.
Financial & Compliance Expert:
Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to
HIPAA
regulations for all protected health information.
Communication Hub:
Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence:
Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to
improving processes and systems .
What You'll Bring: Skills and Values We hire based on our
Core Values
and look for people who are eager, helpful, communicative, and listening.
Required:
A true
Serve Others
focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated
Enthusiasm
and a relentlessly
positive attitude .
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based
EMR platform
(like our cutting-edge,
AI-driven EMR ).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details We are committed to investing in our people! This is an opportunity for
continual growth in your competence
and a chance to truly
Level-Up Our Team .
Pay Rate:
$16- $18 per hour, depending on experience.
Schedule:
PRN (as needed); Our hours of operation are Monday-8-4; Tuesday-Thursday-8-6; Friday 8-2.
Location:
In-person at our Greensboro office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
#J-18808-Ljbffr
most important person
our patients interact with?
Integrative Therapies
is a locally-owned physical therapy and wellness business dedicated to providing
world-class care
and a
5-star client experience
in North Carolina for over 25 years. We’re not just looking for a receptionist; we’re seeking a
Director of First Impressions —the ultimate
Servant Leader
who will anchor our Greensboro clinic. We are looking for a PRN Front Office Coordinator to serve our GSO office as needed.
If you thrive in a
high-performing, values-based culture
and are driven by a
Service First
mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks—it’s about embodying our
Growth Mindset
and creating an
Amazing
and
welcoming environment
that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process . Be the Face of iT:
Create the
positive first impressions
and provide the
outstanding customer service
that makes us the provider of choice.
Master the Schedule (Schedule Tetris!):
Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a
90% patient arrival rate
by using our "clinic convenience and service" principles.
Financial & Compliance Expert:
Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to
HIPAA
regulations for all protected health information.
Communication Hub:
Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence:
Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to
improving processes and systems .
What You'll Bring: Skills and Values We hire based on our
Core Values
and look for people who are eager, helpful, communicative, and listening.
Required:
A true
Serve Others
focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated
Enthusiasm
and a relentlessly
positive attitude .
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based
EMR platform
(like our cutting-edge,
AI-driven EMR ).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details We are committed to investing in our people! This is an opportunity for
continual growth in your competence
and a chance to truly
Level-Up Our Team .
Pay Rate:
$16- $18 per hour, depending on experience.
Schedule:
PRN (as needed); Our hours of operation are Monday-8-4; Tuesday-Thursday-8-6; Friday 8-2.
Location:
In-person at our Greensboro office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
#J-18808-Ljbffr