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HighlightTA

SaaS Support Specialist - Empathy-Driven Customer Care

HighlightTA, Oklahoma City, Oklahoma, United States, 73116

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A dynamic nonprofit software provider is seeking a Customer Support Specialist in Oklahoma City. The role focuses on solving customer issues through phone, live chat, and ticketing systems. Ideal candidates will have at least 1 year of technical support experience and strong communication skills. Responsibilities include troubleshooting, documenting support requests, and acting as a subject matter expert. Join the team committed to fostering a culture of empathy and innovation while supporting charitable organizations. #J-18808-Ljbffr