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Sutter Health

Certified Phlebotomy Technician Lab Assistant II

Sutter Health, Santa Clara, California, us, 95053

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Organization PAMF-Palo Alto Medical Foundation CAD

Position Overview Collects blood specimens, as well as receives, handles and processes specimens for Laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior. Receives, sorts and accessions specimens, assigning to appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing. Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens. Completes quality‑related tasks such as documentation of work, maintaining a clean, stocked and safe work area, and monitoring pending work, as well as escalating priority work. Operates and/or uses basic pre‑analytic lab equipment. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Job Description Education

HS Diploma: High School or General Education Diploma (GED) provided prior to start date

Certification & Licensure

CPTI‑Certified Phlebotomy Technician I provided prior to start date

CPT II‑Certified Phlebotomy Technician II provided prior to start date

Skills and Knowledge Knowledge and practice of standard principles, processes, procedures, and equipment related to:

Ordering Laboratory testing

Collecting blood specimens

Compassionately and effectively interacting with patients

Handling and processing biological specimens routinely submitted to the Laboratory for analysis

Ability to accurately, precisely, and reliably perform job duties and assigned tasks.

Ability to organize and prioritize job duties within expected timeframes.

Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.

Workflow Management ability to appropriately respond to:

Fluctuations in volume

Unexpected situations or problems such as equipment or IS failure

Shift-to-shift hand‑offs

STAT test orders

Specimen integrity issues

Regular review of pending logs, priority assignments, etc.

Adherence to Practices & Procedures:

Follow standard practices, processes, and procedures in sequence

Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients

Applied Job Knowledge, Critical Thinking & Problem Solving:

Solid critical thinking in applying knowledge and decision‑making

Knowledge and ability to recognize and appropriately elevate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes

Effective verbal and written communication skills

Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required

Job Shift Days

Schedule Short Hour

Shift Hours 8

Days of the Week Monday - Friday

Weekend Requirements Every other Weekend, Rotating Weekends

Benefits No

Unions No

Position Status Non‑Exempt

Weekly Hours 8

Employee Status Short Hour

Equal Opportunity Employment Statement Sutter Health is an equal opportunity employer. EOE/M/F/Disability/Veterans.

Pay Range $33.53 to $41.91 / hour

Compensation Note The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to, a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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