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Trustpilot, Inc.

Senior Talent Acquisition Partner, Product Tech & Digital Enablement

Trustpilot, Inc., Hamburg, New York, United States

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London At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As a Senior Talent Acquisition Partner focusing on our Product, Tech & Digital Enablement function here at Trustpilot, you'll be primarily hiring for a variety of mid to senior-level positions. You will work closely with hiring managers and members of the Product and Technology Leadership team to deliver pivotal hires that drive significant business innovation and scale our platform.

Beyond managing the full recruitment cycle and building strategic relationships, you will also coach leaders on best practices, ensure assessment quality, and champion Trustpilot's feedback culture. Furthermore, you will be responsible for mentoring and developing TA Partners on the team, driving innovation, and executing with a data-driven approach.

What you’ll be doing:

Serve as a trusted strategic partner, developing and maintaining strong relationships with senior Product, Tech & Digital Enablement stakeholders and consistently delivering a high‑quality hiring experience.

Develop and implement highly effective talent strategies to source, recruit, and hire exceptional candidates that drive innovation and business growth within the function.

Manage job requisitions end‑to‑end, ensuring an effective and streamlined process from initial candidate sourcing through to salary negotiation and closing.

Participate in cross‑functional TA projects designed to improve efficiency, scale our operations, and enhance our overall hiring function.

Manage the candidate flow meticulously through Greenhouse, our applicant tracking system, ensuring data integrity and accurate reporting.

Proactively capture and leverage market insights, including competitor analysis, compensation benchmarks, and talent availability, to refine job requirements.

Mentor and develop TA Partner, providing regular coaching and facilitating continuous learning to contribute to the overall success of the talent acquisition team.

Who you are:

Significant in‑house experience as a Senior Talent Acquisition Partner, with a specific focus on Product, Engineering, Design, or Data/Analytics vacancies within a fast‑paced, high‑growth technology or SaaS environment.

Deep understanding of the Product and Technology talent landscape, including experience hiring for mid‑to‑senior‑level roles.

Highly proficient in using both established and innovative recruitment methods, with exceptional networking and direct sourcing skills.

Able to work with limited supervision and quickly adapt to new ways of working and shifting priorities in a global environment.

Excellent communication skills with a positive, collaborative, and results‑oriented mindset.

Experience leading or significantly participating in TA‑related projects (e.g., implementing a new ATS module, designing assessment frameworks, or driving a specific diversity hiring initiative).

Well‑developed interview, assessment, and interpersonal skills, with a track record of building effective relationships with senior stakeholders.

Demonstrable track record of using data and metrics to inform and optimise sourcing strategies, drive innovation, and measure recruitment success (e.g., source effectiveness, time‑to‑hire, offer‑to‑acceptance rate).

Ability to mentor and develop Talent Acquisition Partners, coaching them on best practices, sourcing techniques, and stakeholder management.

What’s in it for you:

A range of flexible working options to dedicate time to what matters to you

Competitive compensation package + bonus

25 days holiday per year, increasing to 28 days after 2 years of employment

Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist

Pension and life insurance

Health cash plan, online GP, 24/7, Employee Assistance Plan

Full access to Headspace, a popular mindfulness app to promote positive mental health

Paid parental leave

Season ticket loan and a cycle‑to‑work scheme

Hybrid work setup. 2-3 days in a Central London office, complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for

Regular opportunities to connect and get to know your fellow Trusties, including company‑wide celebrations and events, ERG activities, and team socials.

Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Independent financial advice and free standard professional mortgage broker advice

Talent acceleration programs: Fast‑track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure? We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We’re keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don’t worry if you’re looking at this job description and feel like you don’t meet all the requirements, we’d still really like to hear from you!

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Any offer of employment for this position will be subject to our standard background checks.

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