Rippling
A leading technology company is seeking a Director of Customer Support to oversee the non-US payroll product and enhance the customer support experience. The role requires over 12 years of experience in support leadership within SaaS environments. Responsibilities include scaling a team from 40 to 70, improving team performance through data-driven insights, and liaising with product teams. This position offers a competitive salary, benefits, and equity, with a strong emphasis on in-office collaboration in Austin, Texas.
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