American Association of Collegiate Registrars and Admissions Officers
Director of Registration Services & Registrar
American Association of Collegiate Registrars and Admissions Officers, Evanston, Illinois, us, 60208
Job Competency
Change Management
Communication
Technological Knowledge
The Director of Registration Services and Registrar Provides strategic leadership for all aspects of registration operations, academic records, and institutional academic data, ensuring best practices, accuracy, and compliance. As the Seminary’s chief academic records and data officer, the Director/Registrar leads academic systems and technology initiatives—including course planning and scheduling, degree audit, and conferral processes—and partners closely with faculty and academic leadership to support curriculum implementation, academic policy, enrollment and onboarding, assessment, accreditation, and institutional reporting.
The ideal candidate brings a developmental and service-oriented approach grounded in professionalism, empathy, and respect for diverse lived experiences.
Required Qualifications
Bachelor’s degree (Master’s degree preferred).
5 years of progressively responsible experience in higher education registration services (7+ years of experience preferred).
Demonstrated leadership experience with course planning/scheduling, curriculum management, data analysis, enrollment assessment, student records management, reporting, and regulatory compliance.
Proven expertise with student information systems (SIS), Customer Relationship Management systems (CRM), and Learning Management System (LMS) (for example Banner, Peoplesoft, Jenzabar, Infomaker, SmartEvals, Canvas, and/or Blackboard).
Established experience in course planning, scheduling, and coordination across multiple instructional modalities, including fully online (asynchronous and synchronous), blended, hybrid, and in‑person formats.
Strong project management, supervisory, and change‑management skills.
Proficiency with Microsoft Office applications, including Forms and Teams.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated ability to effectively work with diverse populations.
Primary Responsibilities Academic Policies and Registration Services
Lead registration services, academic records, and student lifecycle processes from onboarding through graduation.
Manage degree conferrals, final grade submission, veteran benefits, transfer credit articulation, and internal and external cross‑registration.
Partner with and guide faculty and academic leadership in reviewing and enforcing academic policies and oversee the development and maintenance of the academic catalog, calendars, course planning/scheduling, program information, and classroom assignments.
Lead commencement planning and execution, including logistics, diplomas, regalia, and ceremony coordination.
Oversee the administration of student‑facing services including transcripts, enrollment verification, petitions, and changes in student status.
Develop and maintain academic communications, including intranet content (myGETS) and official correspondence.
Participate in curriculum and faculty committees as appropriate.
Manage the registration office budget and related purchasing and expense processes.
Records, Data, and Technology
Maintain official academic records in compliance with state and federal regulations and AACRAO standards.
Lead campus‑wide use of institutional student information systems, including Jenzabar (CRM), Canvas (LMS), and the myGETS intranet, ensuring effective system use, reliability, and alignment with academic and administrative needs.
Set up and maintain online registration portals for degree, non‑degree, continuing education (course of study), cross‑registration and dual enrollment programs.
Develop and maintain operational process guides for registration services, including system use and academic data access, to streamline workflows and improve efficiency for faculty, staff, and students.
Assessment, Reporting, Accreditation, and Compliance
Ensure compliance with institutional policies, accreditation standards, and FERPA; serve as the Seminary’s primary FERPA resource.
Produce and distribute internal and external institutional reports related to enrollment, registration, academic standing, and graduation. (e.g. IPEDS, ATS, ACTS, MEF, National Student Clearinghouse, Board of Trustees, and state agencies) as requested.
Support academic assessment and accreditation processes through data management and documentation.
Supervision and Divisional Leadership
Support training and onboarding for faculty and staff related to registration systems and academic processes.
Supervise and develop registration services staff and student workers through performance management and professional development.
Collaborate with Admissions, Financial Aid, Business Affairs, IT, and Advising.
Maintain professional knowledge through ongoing development and active participation in relevant professional associations.
Reports to the Associate Vice President of Academic Affairs and is responsible for (1) direct report, Assistant Director of Registration Services.
Relevant Professional Competencies The successful candidate will demonstrate a strong commitment to student and institutional needs with integrity, careful attention to accuracy, clarity and consistency. The role requires excellent communication, collaboration, and customer service skills, and the ability to foster inclusive and equitable practices in working with diverse individuals and communities.
This position requires a proactive, adaptable leader capable of managing multiple projects, navigating complexity, and responding effectively to student and institutional needs in both collaborative and independent settings.
Job Traveling :
0–20%
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Change Management
Communication
Technological Knowledge
The Director of Registration Services and Registrar Provides strategic leadership for all aspects of registration operations, academic records, and institutional academic data, ensuring best practices, accuracy, and compliance. As the Seminary’s chief academic records and data officer, the Director/Registrar leads academic systems and technology initiatives—including course planning and scheduling, degree audit, and conferral processes—and partners closely with faculty and academic leadership to support curriculum implementation, academic policy, enrollment and onboarding, assessment, accreditation, and institutional reporting.
The ideal candidate brings a developmental and service-oriented approach grounded in professionalism, empathy, and respect for diverse lived experiences.
Required Qualifications
Bachelor’s degree (Master’s degree preferred).
5 years of progressively responsible experience in higher education registration services (7+ years of experience preferred).
Demonstrated leadership experience with course planning/scheduling, curriculum management, data analysis, enrollment assessment, student records management, reporting, and regulatory compliance.
Proven expertise with student information systems (SIS), Customer Relationship Management systems (CRM), and Learning Management System (LMS) (for example Banner, Peoplesoft, Jenzabar, Infomaker, SmartEvals, Canvas, and/or Blackboard).
Established experience in course planning, scheduling, and coordination across multiple instructional modalities, including fully online (asynchronous and synchronous), blended, hybrid, and in‑person formats.
Strong project management, supervisory, and change‑management skills.
Proficiency with Microsoft Office applications, including Forms and Teams.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated ability to effectively work with diverse populations.
Primary Responsibilities Academic Policies and Registration Services
Lead registration services, academic records, and student lifecycle processes from onboarding through graduation.
Manage degree conferrals, final grade submission, veteran benefits, transfer credit articulation, and internal and external cross‑registration.
Partner with and guide faculty and academic leadership in reviewing and enforcing academic policies and oversee the development and maintenance of the academic catalog, calendars, course planning/scheduling, program information, and classroom assignments.
Lead commencement planning and execution, including logistics, diplomas, regalia, and ceremony coordination.
Oversee the administration of student‑facing services including transcripts, enrollment verification, petitions, and changes in student status.
Develop and maintain academic communications, including intranet content (myGETS) and official correspondence.
Participate in curriculum and faculty committees as appropriate.
Manage the registration office budget and related purchasing and expense processes.
Records, Data, and Technology
Maintain official academic records in compliance with state and federal regulations and AACRAO standards.
Lead campus‑wide use of institutional student information systems, including Jenzabar (CRM), Canvas (LMS), and the myGETS intranet, ensuring effective system use, reliability, and alignment with academic and administrative needs.
Set up and maintain online registration portals for degree, non‑degree, continuing education (course of study), cross‑registration and dual enrollment programs.
Develop and maintain operational process guides for registration services, including system use and academic data access, to streamline workflows and improve efficiency for faculty, staff, and students.
Assessment, Reporting, Accreditation, and Compliance
Ensure compliance with institutional policies, accreditation standards, and FERPA; serve as the Seminary’s primary FERPA resource.
Produce and distribute internal and external institutional reports related to enrollment, registration, academic standing, and graduation. (e.g. IPEDS, ATS, ACTS, MEF, National Student Clearinghouse, Board of Trustees, and state agencies) as requested.
Support academic assessment and accreditation processes through data management and documentation.
Supervision and Divisional Leadership
Support training and onboarding for faculty and staff related to registration systems and academic processes.
Supervise and develop registration services staff and student workers through performance management and professional development.
Collaborate with Admissions, Financial Aid, Business Affairs, IT, and Advising.
Maintain professional knowledge through ongoing development and active participation in relevant professional associations.
Reports to the Associate Vice President of Academic Affairs and is responsible for (1) direct report, Assistant Director of Registration Services.
Relevant Professional Competencies The successful candidate will demonstrate a strong commitment to student and institutional needs with integrity, careful attention to accuracy, clarity and consistency. The role requires excellent communication, collaboration, and customer service skills, and the ability to foster inclusive and equitable practices in working with diverse individuals and communities.
This position requires a proactive, adaptable leader capable of managing multiple projects, navigating complexity, and responding effectively to student and institutional needs in both collaborative and independent settings.
Job Traveling :
0–20%
#J-18808-Ljbffr