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Remote Jobs

Collections Specialist

Remote Jobs, Fairhope, Alabama, us, 36533

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Why consider this job opportunity:

Opportunity for career advancement and growth within the organization

Supportive and collaborative work environment

Chance to make a positive impact on the credit union community

Engage in a dynamic and customer-focused culture

Work in a professional office setting with possibilities for remote work

Participate in training on collections, regulations, and applicable courses

Job Responsibilities:

Make outbound calls and receive inbound calls to address delinquent accounts and establish payment arrangements

Negotiate payment plans with members and communicate updates to the credit union

Assist members with inquiries regarding account balances and payment issues

Maintain positive relationships with members and credit union representatives

Participate in training on collections and related regulations

Required Qualifications:

High School graduate or equivalent is required

Credit Union or Banking Collections experience preferred

Excellent verbal and written communication skills

Exceptional attention to detail and good problem‑solving skills

Ability to handle difficult conversations with empathy and respect

Preferred Qualifications:

Bi‑lingual/Spanish speaking preferred

Experience in a customer service or collections role within the financial services industry

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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