Arkansas.gov
Position Information
Position Number:
22100173
County:
Arkansas
Posting End Date:
01/13/26
DCO:
Hiring Official:
Brenda Thompson
Job Series:
Administrative Support
Classification:
Administrative Specialist – Career Path
Class Code:
PAS03P
Pay Grade:
SGS02
Salary Range:
$35,610 - $52,703
Minimum Qualifications The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.
Job Summary The Administrative Specialist works under general supervision and is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy. This position requires computer keyboarding skills, phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependent on the needs of the office and are determined by management staff.
Special Requirements Lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time, extensive computer work utilizing Microsoft Office Suite, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is governed by FSLA, and approved overtime is compensated.
About the Department The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Primary Responsibilities
Answer phones and respond to emails
Manage office supplies and maintain office equipment
Maintain and update office filing systems, both physical and electronic
Draft and proofread internal and external communications, including memos, reports, and correspondence
Coordinate meetings, appointments, and conferences for agency staff and leadership
Manage calendars, ensuring appointments, deadlines, and meetings are scheduled efficiently
Prepare and distribute meeting agendas, take minutes, and track follow-up actions
Create, maintain, and update records, files, and databases, ensuring accuracy and compliance
Provide professional, timely responses to inquiries, and refer questions to appropriate staff when necessary
Accurately input and maintain data in electronic systems, databases, and spreadsheets
Monitor and update records or databases to ensure information is current and accurate
Ensure supplies and materials are ordered and available to meet operational needs
Knowledge and Skills
Ability to draft clear, concise, and professional correspondence
Ability to interact with the public, staff, and leadership in a professional and approachable manner
Ability to maintain organized records and files
Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner
Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws
Knowledgeable of office software applications (Microsoft Word, Excel, PowerPoint) and familiarity with office equipment (copiers, fax machines, phone systems)
Proactive in identifying opportunities for process improvement and streamlining office operations
Licensure/Certifications N/A. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.
EEO Statement The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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22100173
County:
Arkansas
Posting End Date:
01/13/26
DCO:
Hiring Official:
Brenda Thompson
Job Series:
Administrative Support
Classification:
Administrative Specialist – Career Path
Class Code:
PAS03P
Pay Grade:
SGS02
Salary Range:
$35,610 - $52,703
Minimum Qualifications The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.
Job Summary The Administrative Specialist works under general supervision and is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy. This position requires computer keyboarding skills, phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependent on the needs of the office and are determined by management staff.
Special Requirements Lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time, extensive computer work utilizing Microsoft Office Suite, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is governed by FSLA, and approved overtime is compensated.
About the Department The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Primary Responsibilities
Answer phones and respond to emails
Manage office supplies and maintain office equipment
Maintain and update office filing systems, both physical and electronic
Draft and proofread internal and external communications, including memos, reports, and correspondence
Coordinate meetings, appointments, and conferences for agency staff and leadership
Manage calendars, ensuring appointments, deadlines, and meetings are scheduled efficiently
Prepare and distribute meeting agendas, take minutes, and track follow-up actions
Create, maintain, and update records, files, and databases, ensuring accuracy and compliance
Provide professional, timely responses to inquiries, and refer questions to appropriate staff when necessary
Accurately input and maintain data in electronic systems, databases, and spreadsheets
Monitor and update records or databases to ensure information is current and accurate
Ensure supplies and materials are ordered and available to meet operational needs
Knowledge and Skills
Ability to draft clear, concise, and professional correspondence
Ability to interact with the public, staff, and leadership in a professional and approachable manner
Ability to maintain organized records and files
Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner
Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws
Knowledgeable of office software applications (Microsoft Word, Excel, PowerPoint) and familiarity with office equipment (copiers, fax machines, phone systems)
Proactive in identifying opportunities for process improvement and streamlining office operations
Licensure/Certifications N/A. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.
EEO Statement The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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