West Pharmaceutical Services
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Quality Technician
role at
West Pharmaceutical Services .
About West At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
Job Summary The role is essential in ensuring in‑process and finished products meet customer specifications. This role provides total manufacturing quality inspection services including quality inspection, quality control, sampling inspection, documentation and record keeping. Adhering to Good Documentation Process (GDP) is essential to maintain all documentation necessary to ensure conformity to specifications and traceability of records. You will assist the QA group with their daily duties including inspection, batch records, document and record control, and shipping requirements. Conduct trainings in NC material identification and disposition.
Essential Duties And Responsibilities
Point of QA contact in the Phoenix / Rockford location. This position is assigned to the Phoenix location with occasional shifts at the Rockford location.
Organize the QA lab work loads and drive performance across the 4 QA lab shifts.
Perform and oversee component or product inspection, sampling, analyses following standard methods and procedures, and approval/release.
Write, review, and revise procedures, work instructions, and any related forms for specific job‑related activities.
Conduct review of batch documentation for GMP compliance. Work with production personnel to resolve GMP discrepancies. Establish files for batch documentation.
Work with databases to collect information and data pertaining to batch documentation.
Perform QA release of finished product for acceptable materials.
Disposition NC material in the Bond Room and dispositions NC material per procedures and MRB reviews.
Assist with the calibration process by recording calibration frequencies, due dates, suppliers, and other calibration duties as required. Maintain organization of calibration activities.
Store, record and maintain electronic and hard copies of controlled documents and records.
Perform QA document control functions and upload records in Master Control.
Coordinate the revision, review, and approval of SOPs and other GMP documents.
Train existing QA Techs to the material review process for business continuity, provide continued training, as required.
Support Continuous Improvement program throughout West Phoenix.
Supports internal / external audits and document control.
Perform other duties as assigned by the Quality Supervisor or Manager.
Promote and support a Lean environment.
Conform with and abides by all corporate and site‑specific regulations, policies, work procedures, instructions, and all safety rules.
Exhibit regular, reliable, punctual and predictable attendance.
Other duties as assigned.
Additional Responsibilities
Proficiency with PC and Microsoft Office; knowledge of QMS Master Control, MeasureLink and other Quality systems is preferred.
Must be able to prioritize and perform position responsibilities accurately and meet required deadlines.
Strong attention to detail; strong problem identification/analysis and solving skills with hands‑on approach.
Excellent verbal and written communication skills; maintain an organized and clean quality lab.
Ability to multi‑task and prioritize in a fast‑paced environment; ability to interface with all personnel levels.
Motivated self‑starter with ability to work independently on multiple assignments in a team environment.
Education
Bachelor’s Degree in Technical Studies or Science or equivalent experience preferred.
Work Experience
3 years of experience required.
Minimum 2 years of cGMP experience preferred.
Preferred Knowledge, Skills And Abilities
Able to be aware of all relevant standard operating procedures as per Company policy.
Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
Possess ability to work independently and as part of a team with self‑motivation, adaptability, and a positive attitude.
Willingness to learn new and review new analytical techniques.
Meet individual and departmental goals as required.
Travel Requirements 5%: Up to 13 business days per year.
Physical Requirements Light‑Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
Additional Requirements
Ability to learn, understand, and remember normal tasks.
Ability to hear, speak, and understand conversation in English in a normal tone of voice.
Must maintain the ability to work well with others in a variety of situations.
Must be able to multi‑task, work under time constraints, problem solve, and prioritize.
Read and interpret data, information and documents.
Work under deadlines with constant interruptions.
Shift The scheduled shift is Wednesday through Friday, and every other Saturday, from 5:30 PM to 6:00 AM.
EEO Statement West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post‑offer background screening and/or drug screening.
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Quality Technician
role at
West Pharmaceutical Services .
About West At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
Job Summary The role is essential in ensuring in‑process and finished products meet customer specifications. This role provides total manufacturing quality inspection services including quality inspection, quality control, sampling inspection, documentation and record keeping. Adhering to Good Documentation Process (GDP) is essential to maintain all documentation necessary to ensure conformity to specifications and traceability of records. You will assist the QA group with their daily duties including inspection, batch records, document and record control, and shipping requirements. Conduct trainings in NC material identification and disposition.
Essential Duties And Responsibilities
Point of QA contact in the Phoenix / Rockford location. This position is assigned to the Phoenix location with occasional shifts at the Rockford location.
Organize the QA lab work loads and drive performance across the 4 QA lab shifts.
Perform and oversee component or product inspection, sampling, analyses following standard methods and procedures, and approval/release.
Write, review, and revise procedures, work instructions, and any related forms for specific job‑related activities.
Conduct review of batch documentation for GMP compliance. Work with production personnel to resolve GMP discrepancies. Establish files for batch documentation.
Work with databases to collect information and data pertaining to batch documentation.
Perform QA release of finished product for acceptable materials.
Disposition NC material in the Bond Room and dispositions NC material per procedures and MRB reviews.
Assist with the calibration process by recording calibration frequencies, due dates, suppliers, and other calibration duties as required. Maintain organization of calibration activities.
Store, record and maintain electronic and hard copies of controlled documents and records.
Perform QA document control functions and upload records in Master Control.
Coordinate the revision, review, and approval of SOPs and other GMP documents.
Train existing QA Techs to the material review process for business continuity, provide continued training, as required.
Support Continuous Improvement program throughout West Phoenix.
Supports internal / external audits and document control.
Perform other duties as assigned by the Quality Supervisor or Manager.
Promote and support a Lean environment.
Conform with and abides by all corporate and site‑specific regulations, policies, work procedures, instructions, and all safety rules.
Exhibit regular, reliable, punctual and predictable attendance.
Other duties as assigned.
Additional Responsibilities
Proficiency with PC and Microsoft Office; knowledge of QMS Master Control, MeasureLink and other Quality systems is preferred.
Must be able to prioritize and perform position responsibilities accurately and meet required deadlines.
Strong attention to detail; strong problem identification/analysis and solving skills with hands‑on approach.
Excellent verbal and written communication skills; maintain an organized and clean quality lab.
Ability to multi‑task and prioritize in a fast‑paced environment; ability to interface with all personnel levels.
Motivated self‑starter with ability to work independently on multiple assignments in a team environment.
Education
Bachelor’s Degree in Technical Studies or Science or equivalent experience preferred.
Work Experience
3 years of experience required.
Minimum 2 years of cGMP experience preferred.
Preferred Knowledge, Skills And Abilities
Able to be aware of all relevant standard operating procedures as per Company policy.
Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
Possess ability to work independently and as part of a team with self‑motivation, adaptability, and a positive attitude.
Willingness to learn new and review new analytical techniques.
Meet individual and departmental goals as required.
Travel Requirements 5%: Up to 13 business days per year.
Physical Requirements Light‑Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
Additional Requirements
Ability to learn, understand, and remember normal tasks.
Ability to hear, speak, and understand conversation in English in a normal tone of voice.
Must maintain the ability to work well with others in a variety of situations.
Must be able to multi‑task, work under time constraints, problem solve, and prioritize.
Read and interpret data, information and documents.
Work under deadlines with constant interruptions.
Shift The scheduled shift is Wednesday through Friday, and every other Saturday, from 5:30 PM to 6:00 AM.
EEO Statement West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post‑offer background screening and/or drug screening.
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