Marriott Hotels Resorts
CANDIDATE PROFILE
Education and Experience
BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.
Previous experience in IR Global Field Services or Marriott Systems Support desirable.
CORE WORK ACTIVITIES Ensuring Client Technology Needs are Met
Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Monitors, verifies and manages the acquisition and maintenance of property based systems.
Analyzes information, identifies current and potential problems and proposes solutions.
Maintains, inspects and repairs equipment.
Inspects and verifies the maintenance of the equipment or the environment.
Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
Verifies solutions are consistent with the client's needs and brand specific IR environment.
Administers and maintains mail and email.
Maintains inventories and manages IT hardware/software.
Provides Internet support and maintenance (if applicable)
Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
Consults on specific application issues or hardware/software problems.
Provides feedback to Lodging IR on application functional performance and system performance.
Managing Projects and Policies
Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitors processes and evaluating information according to SOP and LSOP requirements.
Enforces IR policies and standards protecting company hardware, software and other resources at the property.
Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
Maintaining Information Systems and Technology Goals
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
Performs on-site monitoring of all projects.
Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
Demonstrating and Applying IR Knowledge
Keeps up-to-date technically and applies new knowledge to your job.
Demonstrates knowledge of job-relevant issues, products, systems, and processes.
Provides technical expertise and support.
Leading IR Team
Serves as a role model to demonstrate appropriate behaviors.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Celebrates successes and publicly recognizes the contributions of team members.
Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.
Managing and Conducting Human Resource Activities
Verifies employees are treated fairly and equitably.
Verifies property policies are administered fairly and consistently.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Analyzes information and evaluates results to choose the best solution and solve problems.
Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
Manages vendors for property IT requirements functioning as escalation point for problem resolution.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,begin your purpose, belong to an amazing globalteam, andbecome the best version of you.
Job Info
Job Identification 25198456
Job Category Information Technology
Posting Date 12/12/2025, 08:32 PM
Apply Before 12/26/2025, 08:32 PM
Job Schedule Full time
Locations 200 Convention Boulevard, San Juan, PR, 00907, US
#J-18808-Ljbffr
BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.
Previous experience in IR Global Field Services or Marriott Systems Support desirable.
CORE WORK ACTIVITIES Ensuring Client Technology Needs are Met
Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Monitors, verifies and manages the acquisition and maintenance of property based systems.
Analyzes information, identifies current and potential problems and proposes solutions.
Maintains, inspects and repairs equipment.
Inspects and verifies the maintenance of the equipment or the environment.
Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
Verifies solutions are consistent with the client's needs and brand specific IR environment.
Administers and maintains mail and email.
Maintains inventories and manages IT hardware/software.
Provides Internet support and maintenance (if applicable)
Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
Consults on specific application issues or hardware/software problems.
Provides feedback to Lodging IR on application functional performance and system performance.
Managing Projects and Policies
Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitors processes and evaluating information according to SOP and LSOP requirements.
Enforces IR policies and standards protecting company hardware, software and other resources at the property.
Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
Maintaining Information Systems and Technology Goals
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
Performs on-site monitoring of all projects.
Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
Demonstrating and Applying IR Knowledge
Keeps up-to-date technically and applies new knowledge to your job.
Demonstrates knowledge of job-relevant issues, products, systems, and processes.
Provides technical expertise and support.
Leading IR Team
Serves as a role model to demonstrate appropriate behaviors.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Celebrates successes and publicly recognizes the contributions of team members.
Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.
Managing and Conducting Human Resource Activities
Verifies employees are treated fairly and equitably.
Verifies property policies are administered fairly and consistently.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Analyzes information and evaluates results to choose the best solution and solve problems.
Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
Manages vendors for property IT requirements functioning as escalation point for problem resolution.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,begin your purpose, belong to an amazing globalteam, andbecome the best version of you.
Job Info
Job Identification 25198456
Job Category Information Technology
Posting Date 12/12/2025, 08:32 PM
Apply Before 12/26/2025, 08:32 PM
Job Schedule Full time
Locations 200 Convention Boulevard, San Juan, PR, 00907, US
#J-18808-Ljbffr