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Arvest Bank

Mortgage Hybrid Processor - Bilingual

Arvest Bank, Oklahoma City, Oklahoma, United States, 73116

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Mortgage Hybrid Processor - Bilingual Arvest Bank

Location: 425 W Central Avenue, Carthage, Missouri or 201 Robert S. Kerr, Oklahoma City, Oklahoma.

Hours: Monday through Friday, 8 am to 5 pm with additional hours as needed.

Bilingual English/Spanish applicants are encouraged.

Overview The Mortgage Hybrid Processor independently manages complex 1‑4 unit mortgage loan applications, ensuring compliance with program and regulatory guidelines. This role involves direct communication with all stakeholders, understanding investor guidelines (Fannie Mae, Freddie Mac), and demands high independence, efficiency, accuracy, and confidentiality in managing a pipeline of complex files.

Key Responsibilities

Analyze loan files to ensure all documentation adheres to program and regulatory guidelines across a diverse range of loan types to ensure compliance with investor regulatory guidelines.

Engage directly with borrowers, mortgage loan officers, title companies, insurance agents, realtors, and other relevant parties, fostering strong relationships.

Conduct initial reviews, update loan files with preliminary conditions, proactively identify and obtain missing documentation from borrowers before loan submission for underwriting decisions.

Review new loan files pre and post‑underwriting, identify necessary items from existing documents and prepare documentation for underwriting.

Monitor and address all file alerts within the LOS from receipt through closing. Reconcile and correct loan applications as documents are received, resolve discrepancies, and rerun AUS for accurate findings.

Monitor NOI and Regulation B dates to ensure compliance with regulatory deadlines, issuing NOI or closing files for incompleteness as required.

Analyze and calculate qualifying income by reviewing credit, income, asset, and tax documentation for various borrower types to determine the need for additional documents.

Monitor the assigned pipeline for required Verbal Verifications of Employment (VVOEs) to prevent delays in closing.

Review files for flood certification and order if missing. Review flood certifications to determine if the subject property is located in a flood zone and print flood maps if applicable.

Collaborate with the assigned mortgage loan officer to promptly order appraisals, monitor, follow up, review and deliver appraisals in a timely manner, notifying the underwriter and appraisal team of any discrepancies.

Manage all aspects of assigned pipelines, including verifications, ensuring compliance with service level agreements and timely follow‑up, and a high degree of independence. Achieve underwriting approval on the first Resubmission at least 90 % of the time.

Maintain comprehensive understanding of investor guidelines, all loan programs, and regulatory requirements, staying current with updates.

Independently make appropriate loan decisions that adhere to AllRegs/Selling Guides/Lender Handbooks and Arvest Policies and Procedures, with minimal supervision.

Review and ensure the presence of case numbers and acceptable CAIVRS in government loan files.

Run fraud reports, review potential borrower/property fraud, and follow appropriate procedures for suspicious activity.

Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, including completing compliance training and reporting violations and suspicious activity.

Required Qualifications

High School Diploma or GED.

2 years of experience reviewing mortgage credit application files.

2 years of mortgage processing experience or equivalent.

1 year of processing government loan files or equivalent.

1 year of detailed contact with customers, realtors, and title companies.

1 year of analyzing and calculating qualifying income.

Working knowledge of all real estate regulations: RESPA, TRID, TILA, Fair Credit Reporting Act, Fair Lending, Reg B (ECOA), Reg C (HMDA), Flood Act, Interagency Appraisal and Evaluation Guidelines.

Relevant military experience is considered for veterans and transitioning service members.

Preferred Qualifications

Arvest experience.

Physical Demands The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation & Benefits Grade 13. Pay Range: $21.89 – $26.00 per hour.

Arvest offers a comprehensive suite of benefits, including health, life, financial, and wellness benefits. For more information about benefits, please visit

www.arvest.com/careers/benefits .

We offer competitive compensation, benefits packages, and significant professional growth.

Our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.

Referrals increase your chances of interviewing at Arvest Bank by 2x.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Business Development and General Business

Industries

Banking, Financial Services, and Investment Management

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