Hood Patterson & Dewar
Training and Office Coordinator – Norcross, GA
Hood Patterson & Dewar, Norcross, Georgia, United States, 30092
P&D is seeking a capable, experienced, and service-oriented person to join our team at our corporate office in Norcross, GA.
P&D is a 75-year-old electrical and civil engineering firm; HP&D is our wholly-owned testing and commissioning subsidiary. Each was built and has consistently grown almost entirely on repeat and referral business. Our engineers and technical staff nurture lasting client relationships by providing consistent technical expertise, unparalleled hands-on project experience, and exemplary client service.
This full-time position will play an important role in providing administrative support for the Norcross office as well as multiple teams, including employee development, marketing, and human resources. This role presents multiple opportunities to help streamline and improve efficiency, document/information management, data collection, analytics/reporting, and much more.
Responsibilities Office Responsibilities:
Create a welcoming and professional office environment, specifically in the front lobby and break room
Identify opportunities to delight our employees and guests to our office
Answer, screen, and transfer inbound phone calls
Receive and direct visitors, clients, and deliveries, including interviewees
Resolve administrative problems and inquiries
Manage company mail, including certified mail and the postage machine
Support shipping and receiving as needed
Stock office supplies for the copy room and supply closets
Coordinate Norcross building maintenance appointments and scheduling as needed
Run errands when needed, including meal pickups, dry cleaning drop-off/pickup, etc.
Assist with recognition plaques and other plaques displayed in the common spaces
Break room management, including daily and weekly tasks to inventory and stock supplies as needed
Daily light cleaning and straightening of common areas as needed
Manage the catering orders for department meetings and other in-office events, including meal set up and cleanup
Update the office PowerPoint presentation weekly and load on monitors
Act as the company notary
Employee Development Responsibilities:
Update Vantagepoint records with employee training, certification, and licensure information
Submit training completion records on behalf of employees for professional certification renewals (NETA)
Assist with the preparation and setup for classes, including making arrangements for catering as needed, and print and bind training materials
Support the delivery of training classes as needed
Update employee records in Vantagepoint
Manage DISC assessments
Create quarterly course performance reports and analyze the data to make improvement recommendations as appropriate
Implement improvements based on analysis for existing eLearning courses
Support the planning and execution of company events, including the employee appreciation parties, team-building activities, and retirement celebrations
Support the development of training materials as needed, including: creating eLearning courses, developing instructor-led training classes, and completing usability testing
Assist with quality control best practices, including proofreading materials as needed
Desired Skills and Qualifications
A service-oriented, can-do attitude is a must
Excitement about helping others and a desire to create experiences that engage
A detail-oriented approach to tasks
Effective problem-solving and strong organizational skills
Interest in documenting and optimizing processes and continued refinement thereof
Software Applications and Utilities
Proficiency using MS Word, PowerPoint, and Excel (required)
Proficiency in time management best practices (required)
Experience with Adobe Creative Suite, including InDesign (desired)
Experience with video editing (desired)
Experience with Adobe Acrobat Pro or other PDF editing software (desired)
Experience with Office 365 and SharePoint (desired)
Experience with database maintenance, reporting, analytics (desired)
Experience with a learning management system (bonus)
Experience with Deltek Vantagepoint (bonus)
We offer competitive compensation and the opportunity to learn, grow, and contribute to a vibrant culture that stands the test of time.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
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P&D is a 75-year-old electrical and civil engineering firm; HP&D is our wholly-owned testing and commissioning subsidiary. Each was built and has consistently grown almost entirely on repeat and referral business. Our engineers and technical staff nurture lasting client relationships by providing consistent technical expertise, unparalleled hands-on project experience, and exemplary client service.
This full-time position will play an important role in providing administrative support for the Norcross office as well as multiple teams, including employee development, marketing, and human resources. This role presents multiple opportunities to help streamline and improve efficiency, document/information management, data collection, analytics/reporting, and much more.
Responsibilities Office Responsibilities:
Create a welcoming and professional office environment, specifically in the front lobby and break room
Identify opportunities to delight our employees and guests to our office
Answer, screen, and transfer inbound phone calls
Receive and direct visitors, clients, and deliveries, including interviewees
Resolve administrative problems and inquiries
Manage company mail, including certified mail and the postage machine
Support shipping and receiving as needed
Stock office supplies for the copy room and supply closets
Coordinate Norcross building maintenance appointments and scheduling as needed
Run errands when needed, including meal pickups, dry cleaning drop-off/pickup, etc.
Assist with recognition plaques and other plaques displayed in the common spaces
Break room management, including daily and weekly tasks to inventory and stock supplies as needed
Daily light cleaning and straightening of common areas as needed
Manage the catering orders for department meetings and other in-office events, including meal set up and cleanup
Update the office PowerPoint presentation weekly and load on monitors
Act as the company notary
Employee Development Responsibilities:
Update Vantagepoint records with employee training, certification, and licensure information
Submit training completion records on behalf of employees for professional certification renewals (NETA)
Assist with the preparation and setup for classes, including making arrangements for catering as needed, and print and bind training materials
Support the delivery of training classes as needed
Update employee records in Vantagepoint
Manage DISC assessments
Create quarterly course performance reports and analyze the data to make improvement recommendations as appropriate
Implement improvements based on analysis for existing eLearning courses
Support the planning and execution of company events, including the employee appreciation parties, team-building activities, and retirement celebrations
Support the development of training materials as needed, including: creating eLearning courses, developing instructor-led training classes, and completing usability testing
Assist with quality control best practices, including proofreading materials as needed
Desired Skills and Qualifications
A service-oriented, can-do attitude is a must
Excitement about helping others and a desire to create experiences that engage
A detail-oriented approach to tasks
Effective problem-solving and strong organizational skills
Interest in documenting and optimizing processes and continued refinement thereof
Software Applications and Utilities
Proficiency using MS Word, PowerPoint, and Excel (required)
Proficiency in time management best practices (required)
Experience with Adobe Creative Suite, including InDesign (desired)
Experience with video editing (desired)
Experience with Adobe Acrobat Pro or other PDF editing software (desired)
Experience with Office 365 and SharePoint (desired)
Experience with database maintenance, reporting, analytics (desired)
Experience with a learning management system (bonus)
Experience with Deltek Vantagepoint (bonus)
We offer competitive compensation and the opportunity to learn, grow, and contribute to a vibrant culture that stands the test of time.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
#J-18808-Ljbffr