Hampton Inn & Suites
Overview
Hotel Night Auditor, Hampton Inn & Suites Glendale Westgate Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wage. Must be able to work 10pm-6am 5 days a week. Must have a minimum of 1 year of hotel night audit experience. Responsibilities
Perform nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records. Greet and interact with guests in a warm, friendly and professional manner. Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Make reservations, check-in and check-out guests, and process payments. Perform tasks such as answering phones, maintaining a cash drawer, and operating office equipment. Ensure guest and property safety by knowing all safety, security and emergency procedures. Qualifications
Minimum of 1 year of hotel night audit experience. Ability to work overnight shifts; specific hours include 10:00 p.m.–6:00 a.m. (5 days per week) and, where applicable, 11:00 p.m.–7:00 a.m. Understanding of general accounting practices and the ability to compile facts and figures. Strong oral and written communication and interpersonal skills. Motivated to maintain excellent customer service reputation. Strong attention to detail, organization and follow-up abilities. Ability to be patient and creatively problem solve. What You’ll Get / Benefits
Career Development: Personalized career pathing and skill development; leadership and mentorship programs; educational and certification reimbursement. Team Member Perks: Worldwide hotel discounts and free stays at NCG Hospitality managed hotels; Catch of the Day – bonuses for going above and beyond; Everyone Sells – cash for bringing in business; Paid Volunteer hours. Health & Wellness Benefits: Medical, dental, and vision plans; paid sick time and Paid Time Off; virtual telehealth access and employee assistance resources; monthly health and fitness reimbursement programs. Financial Support: Same-day pay options; referral bonus; 401(k) retirement plan with match. About the Employer
The Hampton Inn & Suites Glendale Westgate is proudly managed by NCG Hospitality, an award-winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. NCG Hospitality is proud to be an Equal Opportunity Employer.
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Hotel Night Auditor, Hampton Inn & Suites Glendale Westgate Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wage. Must be able to work 10pm-6am 5 days a week. Must have a minimum of 1 year of hotel night audit experience. Responsibilities
Perform nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records. Greet and interact with guests in a warm, friendly and professional manner. Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Make reservations, check-in and check-out guests, and process payments. Perform tasks such as answering phones, maintaining a cash drawer, and operating office equipment. Ensure guest and property safety by knowing all safety, security and emergency procedures. Qualifications
Minimum of 1 year of hotel night audit experience. Ability to work overnight shifts; specific hours include 10:00 p.m.–6:00 a.m. (5 days per week) and, where applicable, 11:00 p.m.–7:00 a.m. Understanding of general accounting practices and the ability to compile facts and figures. Strong oral and written communication and interpersonal skills. Motivated to maintain excellent customer service reputation. Strong attention to detail, organization and follow-up abilities. Ability to be patient and creatively problem solve. What You’ll Get / Benefits
Career Development: Personalized career pathing and skill development; leadership and mentorship programs; educational and certification reimbursement. Team Member Perks: Worldwide hotel discounts and free stays at NCG Hospitality managed hotels; Catch of the Day – bonuses for going above and beyond; Everyone Sells – cash for bringing in business; Paid Volunteer hours. Health & Wellness Benefits: Medical, dental, and vision plans; paid sick time and Paid Time Off; virtual telehealth access and employee assistance resources; monthly health and fitness reimbursement programs. Financial Support: Same-day pay options; referral bonus; 401(k) retirement plan with match. About the Employer
The Hampton Inn & Suites Glendale Westgate is proudly managed by NCG Hospitality, an award-winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. NCG Hospitality is proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr