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Goodwill Central Oklahoma

Shift Leader (Reno & Air Depot)

Goodwill Central Oklahoma, Oklahoma City, Oklahoma, United States, 73116

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Shift Leader (Reno & Air Depot) Goodwill Central Oklahoma is seeking individuals to help grow our mission – We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community.

Location: Oklahoma City, OK

Starting Pay

$16.85 per hour plus benefits

Benefits

Medical

Dental

Vision

Life

401k

RISE program – career guidance, job training, and support for life’s challenges

Job Summary Assist store management in daily operations and management responsibilities.

Essential Job Functions

Punctual and dependable attendance

Provide excellent customer service and train employees in customer and contributor service skills

Assist in preparation of daily reports

Open and close cash registers, perform cash handling tasks such as counting money, separating charge slips, and balancing cash drawers

Assist in sales and processing of items

Conduct monthly safety inspections with the Store Manager to identify hazards

Maintain safety log and coordinate safety drills

Attend required training

Adhere to agency policies and procedures

Review and follow Goodwill of Central Oklahoma safety policies, programs and procedures; attend safety training and report any unsafe conditions, accidents, or injuries immediately

Additional Responsibilities

Perform other duties and projects as required by management

Qualifications

High School degree or GED, preferred

Prior retail or customer service/relations experience preferred

6 months supervisory experience, preferred

Ability to speak, read, and write English

Reliable transportation and communication required

Core Competencies

Live the Values

Results Driven

Customer Focus

Communication

Job Skills Knowledge

Knowledge, Skills, and Abilities

High level of attention to detail

Excellent verbal and written communication skills

Strong organizational skills and ability to manage multiple projects

Strong sense of internal and external customer service

Good interpersonal skills; able to work well with a wide range of people

Good math skills

Strong time management skills and adherence to timelines and schedules

Good problem‑solving skills

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Ability to complete and maintain certifications

CPR and First Aid certifications

Physical Requirements

Work is physical and requires standing, walking, twisting, bending, grabbing and reaching for long periods; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity

Ability to push, pull, and lift up to 50 pounds or more with assistance

Must operate a computer, handle textiles and donated goods, and move stock onto or off shelves

Work Environment

Climate‑controlled retail or production environment; exposure to airborne particles such as dust, mold, dirt, pollen, and extreme heat and cold

Available to work during operating hours, including days, evenings, weekends, holidays, blackout periods, and occasional overtime when approved by management

Works 40 hours per week or more when required

Moderate noise level

Note: The statements above describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

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