Senior CSR & Escalations Lead — SME Support

A regional window company is seeking a Sr. Customer Service Representative in Baton Rouge to provide escalated support for customer inquiries and team questions. The role requires 2+ years in customer service, strong communication skills, and familiarity with Window World processes. Responsibilities include resolving complex customer issues, training team members, and meeting performance goals. This position offers leadership experience and the chance to enhance your career within the company. #J-18808-Ljbffr