Hyatt Hotels Corporation
Guest Service Officer - Reservations
Hyatt Hotels Corporation, Thompson Ridge, New York, United States
In this role you will play a crucial part in enhancing the guest experience by managing reservations efficiently and ensuring booking accuracy.
Respond promptly to reservation inquiries via phone, email, and internal systems
Accurately input and manage reservations in the Property Management System
Promote packages and special offers to enhance the guest experience
Coordinate with the Front Office and Sales teams to ensure booking accuracy
Handle group bookings and special requests with great attention to detail
At Hyatt, we take care of people so they can be their best. As part of our team, you’ll enjoy:
Complimentary meals prepared by our culinary team.
Company-provided transportation for your convenience.
Accommodation arranged by the company.
Exclusive discounts at Hyatt food & beverage outlets across Dubai.
Complimentary stays at Hyatt hotels worldwide — explore the world with us!
Qualifications
Work experience as a GSO or Reservations Agent
Strong written and verbal communication skills
Proficiency in Opera or other Property Management Systems
Ability to multitask and prioritize effectively in a fast-paced environment
Proactive approach to guest service and problem-solving
Locations
Wild Dunes Resort | Isle of Palms, SC, US
Miraval Berkshires Resort and Spa | Lenox, MA, US
Hyatt Centric Park City | Multiple Locations
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
Respond promptly to reservation inquiries via phone, email, and internal systems
Accurately input and manage reservations in the Property Management System
Promote packages and special offers to enhance the guest experience
Coordinate with the Front Office and Sales teams to ensure booking accuracy
Handle group bookings and special requests with great attention to detail
At Hyatt, we take care of people so they can be their best. As part of our team, you’ll enjoy:
Complimentary meals prepared by our culinary team.
Company-provided transportation for your convenience.
Accommodation arranged by the company.
Exclusive discounts at Hyatt food & beverage outlets across Dubai.
Complimentary stays at Hyatt hotels worldwide — explore the world with us!
Qualifications
Work experience as a GSO or Reservations Agent
Strong written and verbal communication skills
Proficiency in Opera or other Property Management Systems
Ability to multitask and prioritize effectively in a fast-paced environment
Proactive approach to guest service and problem-solving
Locations
Wild Dunes Resort | Isle of Palms, SC, US
Miraval Berkshires Resort and Spa | Lenox, MA, US
Hyatt Centric Park City | Multiple Locations
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr