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HHM Hospitality

General Manager

HHM Hospitality, Annapolis, Maryland, United States, 21403

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Overview Opportunity: General Manager

The Annapolis Waterfront Hotel is seeking a dynamic, operationally savvy General Manager to lead our team in the heart of Maryland’s historic capital. As the General Manager, you will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.

You will lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. This role requires a leader who can balance the guest experience with strong financial performance, ensuring the property remains a premier destination in the Annapolis market.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focuses

Leadership

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.

Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.

Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.

Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.

Implement best practices to uphold quality and safety standards.

Employee Development

Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

Associate or Bachelor’s Degree in Business, Hospitality or a related field.

Previous hotel management experience required.

HHM Benefits and Perks

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness Program

Educational/Professional Development

Technology Reimbursements

Work Environment and Context

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.

Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us The Chesapeake’s charm shines in Annapolis, Maryland – the maritime home of the Annapolis Waterfront Hotel. On a priceless overlook, set to capture the harbor view, our captivating hotel takes full advantage of the beauty of the bay, while placing the attractions of our historic city within footsteps. Newly updated guestrooms, many with magnificent views, provide a tranquil setting for rest and relaxation; with every amenity considered and every comfort close. The view and viewpoint are never better than at the Annapolis Waterfront Hotel, Autograph Collection.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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