Ll Oefentherapie
This role will lead and manage delivery teams responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products especially products that fall under Oracle SaaS, OCI (IaaS, PaaS), GCP, AWS and Azure. You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in implementing best practices to enhance the value of Oracle Products, both On Prem and Oracle Cloud for CSS customers.
Position Overview
Recruit, retain, develop, coach, motivate, and generally manage multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Create an environment providing team success today while developing new strategies for future growth. Establish a course of action specifically for Retail customers consuming Oracle Services. Serve as a client advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. Interact internally and externally with executive management, providing negotiation of difficult matters to influence positive outcomes. Oversee a major portion of a Line of Business P&L; responsible for both revenue generation, customer satisfaction metrics, and cost containment in both current year and long term. Maintain an excellent understanding of Oracle Product set (Db, Fusion, OCI, on-prem) and ability to enable business process transformation discussions with the Customer and with internal teams.
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Recruit, retain, develop, coach, motivate, and generally manage multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Create an environment providing team success today while developing new strategies for future growth. Establish a course of action specifically for Retail customers consuming Oracle Services. Serve as a client advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. Interact internally and externally with executive management, providing negotiation of difficult matters to influence positive outcomes. Oversee a major portion of a Line of Business P&L; responsible for both revenue generation, customer satisfaction metrics, and cost containment in both current year and long term. Maintain an excellent understanding of Oracle Product set (Db, Fusion, OCI, on-prem) and ability to enable business process transformation discussions with the Customer and with internal teams.
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