Quality Assurance Specialist: Elevate Customer Experience

A leading customer experience firm in Charlotte, NC is seeking a Quality Assurance Specialist. This role involves evaluating customer interactions, coordinating audits, and analyzing performance data to enhance service quality. Candidates should possess experience in customer service and demonstrate strong data manipulation skills. The position offers a supportive culture with career development opportunities, a compensation plan starting at $14 per hour, and various benefits including paid time off and wellness support. #J-18808-Ljbffr