Hispanic Alliance for Career Enhancement
Hotel Event Planning Manager
Hispanic Alliance for Career Enhancement, San Antonio, Texas, United States, 78208
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Event Planning Manager Overview The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Direct responsibilities and expectations to include the following:
Establish and build long lasting relationships with clients
Come to work with a positive upbeat Attitude
Maintain positive working relationship with colleagues and guests
Mutual Respect with anyone you come into contact with
Support Hotel and Departmental Changes
Mentor, Coach and Train Colleagues
Assist to achieve total hotel financial results
Upsell and generate additional revenue at every opportunity
Forecasting accuracy - email DOE of any increases or decreases over $3K
Ensure all groups have proper billing on file and are approved prior to groups arrival
Produce an accurate bill for all groups with minimal post group bill adjustments
Update ongoing Envision comments during the planning and post event phase as well as all future booking comments - reaching out to clients
Execute all contracts terms and concessions outlined in signed Sales Agreement
Adhere to POE due back dates as indicated in the contract
Space management - assist with releasing space in a timely manner to maximize space and revenue
Provide detailed information to Hotel Operations with a minimum of 5 days prior to groups arrival
Provide detailed GDR's for client review in a timely manner
Strive for excellence in service and HySat Medallia results
Pre-Con - all major market groups with more than 100 rooms on peak will require (unless client indicates they do not want one) a Pre-Con
Communication - all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place
Be fully engaged and committed to being your BEST both inside and outside of work
Most importantly, HAVE FUN
Qualifications
A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Prefer two years hotel experience or completed Event Management trainee program
Preferred candidate has completed PSS or equivalent training
Benefits include:
Complimentary & Discounted Hyatt Hotel Rooms
Flexible Schedules
Paid Time Off (PTO)
Competitive Pay
401(k) Match
Medical, Dental, Vision Insurance after 30 days of employment
Tuition Reimbursement
Free Annual VIA
#J-18808-Ljbffr
Event Planning Manager Overview The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Direct responsibilities and expectations to include the following:
Establish and build long lasting relationships with clients
Come to work with a positive upbeat Attitude
Maintain positive working relationship with colleagues and guests
Mutual Respect with anyone you come into contact with
Support Hotel and Departmental Changes
Mentor, Coach and Train Colleagues
Assist to achieve total hotel financial results
Upsell and generate additional revenue at every opportunity
Forecasting accuracy - email DOE of any increases or decreases over $3K
Ensure all groups have proper billing on file and are approved prior to groups arrival
Produce an accurate bill for all groups with minimal post group bill adjustments
Update ongoing Envision comments during the planning and post event phase as well as all future booking comments - reaching out to clients
Execute all contracts terms and concessions outlined in signed Sales Agreement
Adhere to POE due back dates as indicated in the contract
Space management - assist with releasing space in a timely manner to maximize space and revenue
Provide detailed information to Hotel Operations with a minimum of 5 days prior to groups arrival
Provide detailed GDR's for client review in a timely manner
Strive for excellence in service and HySat Medallia results
Pre-Con - all major market groups with more than 100 rooms on peak will require (unless client indicates they do not want one) a Pre-Con
Communication - all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place
Be fully engaged and committed to being your BEST both inside and outside of work
Most importantly, HAVE FUN
Qualifications
A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Prefer two years hotel experience or completed Event Management trainee program
Preferred candidate has completed PSS or equivalent training
Benefits include:
Complimentary & Discounted Hyatt Hotel Rooms
Flexible Schedules
Paid Time Off (PTO)
Competitive Pay
401(k) Match
Medical, Dental, Vision Insurance after 30 days of employment
Tuition Reimbursement
Free Annual VIA
#J-18808-Ljbffr