CHRISTUS Health
Administrative Director Nursing - Ambulatory Surgery Center
CHRISTUS Health, San Antonio, Texas, United States, 78208
Summary
Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and standards.
Responsibilities
Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
Ensuring consistent application of nursing services policies and standards throughout the organization
Monitoring patient outcomes and quality and effectiveness of nursing care
Overseeing performance of managers and teams; identifying and addressing staff training and development needs
Medical staff, department heads, and administrators in matters related to nursing service and strategies
Financial Management
Recognizes the impact of reimbursement on revenue
Understands the relationship between value-based purchasing and quality outcomes with revenue and reimbursement
Creates, monitors, and analyzes a budget explaining variances
Conduct ongoing evaluation of productivity forecasting future revenue and expenses
Documents capital appropriations and project authorizations
Human Resources Management
Evaluates and specifies the critical resources required to accomplish the team's objectives
Initiates requests for required resources based on staff competency with patient acuity
Allocates team resources responsibly and equitably within the scope of labor laws
Calculates resource usage to set a baseline for comparison
Discovers opportunities to improve resource utilization
Implements changes in role consistent with scope of practice
Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
Adjusts management and personal style to fit the needs of different people and different situations
Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
Conducts evaluations on personnel performance at the work place and recommends improvement plans
Coaches others on operating personnel management systems and their processes
Relationship Management and Influencing Behaviors
Situation Management
Identify issues that require immediate attention
Apply principles of crisis management to handle situations as necessary
Manage conflict
Promote team dynamics
Mentor and coach staff
Promote Professional Management
Promote and encourage stress management
Encourage participation in professional action
Apply principles of self‑awareness
Foster a healthy work environment
Diversity
Understand the components of cultural competence as they apply to the workforce
Maintain an environment of fairness and processes to support it
Capitalize on differences to foster highly effective work groups
Performance Improvement/Safe Practice/Quality Care/Regulations
Assesses customer and patient satisfaction while developing strategies to address satisfaction issues
Provides direct service to internal or external customers
Facilitates the resolution of customer problems, issues, or concerns
Monitors and promotes workplace safety requirements resulting in positive patient outcomes
Applies systems thinking knowledge as an approach to analysis and decision-making
Demonstrates accountability for nursing research and quality improvement activities
Supports provision of evidence‑based nursing care
Promotes and communicates patient information effectively across the continuum of care
Leadership
Serves as a leader of patient care
Utilizes an appropriate style of leadership: autocratic, democratic, laissez‑faire/free rein, etc.
Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence
Manages own behaviors during interactions, such as feedback giving, to shape workplace events
Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity
Employs leadership theories, such as contingency and transformational, and associated techniques
Applies techniques of “action learning” to problem solve and personally reflect on decisions
Clinical Performance Improvement
Shares experiences with process performance improvements across multiple areas
Recognizes recurring and difficult programs and explores new or innovative solutions
Leverages technology to facilitate the of clinical performance or outcomes data
Compares and contrasts different approaches for performance improvement; highlights pros and cons
Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
Consults on and coaches on developing business cases to justify improvement initiatives
Clinical Policies and Standards
Monitors different types of clinical practice to ensure compliance with standards
Evaluates existing and evolving standards and procedures and their impact on the organization
Shares advanced clinical standards and policies across medical specialties
Collaborates with other functions in establishing and documenting joint standards
Participates in the development of clinical policies and practices
Develops control and monitoring mechanisms for clinical policies adherence
Healthcare Policy and Ethics Compliance
Shares experiences with addressing diverse problems in healthcare policy compliance
Demonstrates best practices for dealing with complex compliance or non‑compliance situations
Guides others in making correct decisions when faced with ethical dilemmas
Designs or revises organizational practices and procedures to ensure compliance with policies
Supports and coaches on mechanisms that encourage attention to compliance issues all clinical activities
Participates in translating policy changes into operational programs and services
Healthcare Regulatory Environment
Implements programs as needed to comply with diverse healthcare laws or regulations
Monitors regulatory compliance of all healthcare practices to ensure no violations
Evaluates key aspects of pending healthcare regulations and legislation that may impact company
Provides recommendations and implements solutions to existing and potential legal problems
Remains knowledgeable and shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits
Requirements Education/Skills
Master's Degree
Experience
Minimum of 3-5 years clinical patient care experience in a relevant setting
Minimum of 5-10 years of healthcare management experience
Licenses, Registrations, or Certifications
RN License in state of employment or compact
Work Schedule 5 Days - 8 Hours
Work Type Full Time
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Responsibilities
Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
Ensuring consistent application of nursing services policies and standards throughout the organization
Monitoring patient outcomes and quality and effectiveness of nursing care
Overseeing performance of managers and teams; identifying and addressing staff training and development needs
Medical staff, department heads, and administrators in matters related to nursing service and strategies
Financial Management
Recognizes the impact of reimbursement on revenue
Understands the relationship between value-based purchasing and quality outcomes with revenue and reimbursement
Creates, monitors, and analyzes a budget explaining variances
Conduct ongoing evaluation of productivity forecasting future revenue and expenses
Documents capital appropriations and project authorizations
Human Resources Management
Evaluates and specifies the critical resources required to accomplish the team's objectives
Initiates requests for required resources based on staff competency with patient acuity
Allocates team resources responsibly and equitably within the scope of labor laws
Calculates resource usage to set a baseline for comparison
Discovers opportunities to improve resource utilization
Implements changes in role consistent with scope of practice
Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
Adjusts management and personal style to fit the needs of different people and different situations
Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
Conducts evaluations on personnel performance at the work place and recommends improvement plans
Coaches others on operating personnel management systems and their processes
Relationship Management and Influencing Behaviors
Situation Management
Identify issues that require immediate attention
Apply principles of crisis management to handle situations as necessary
Manage conflict
Promote team dynamics
Mentor and coach staff
Promote Professional Management
Promote and encourage stress management
Encourage participation in professional action
Apply principles of self‑awareness
Foster a healthy work environment
Diversity
Understand the components of cultural competence as they apply to the workforce
Maintain an environment of fairness and processes to support it
Capitalize on differences to foster highly effective work groups
Performance Improvement/Safe Practice/Quality Care/Regulations
Assesses customer and patient satisfaction while developing strategies to address satisfaction issues
Provides direct service to internal or external customers
Facilitates the resolution of customer problems, issues, or concerns
Monitors and promotes workplace safety requirements resulting in positive patient outcomes
Applies systems thinking knowledge as an approach to analysis and decision-making
Demonstrates accountability for nursing research and quality improvement activities
Supports provision of evidence‑based nursing care
Promotes and communicates patient information effectively across the continuum of care
Leadership
Serves as a leader of patient care
Utilizes an appropriate style of leadership: autocratic, democratic, laissez‑faire/free rein, etc.
Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence
Manages own behaviors during interactions, such as feedback giving, to shape workplace events
Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity
Employs leadership theories, such as contingency and transformational, and associated techniques
Applies techniques of “action learning” to problem solve and personally reflect on decisions
Clinical Performance Improvement
Shares experiences with process performance improvements across multiple areas
Recognizes recurring and difficult programs and explores new or innovative solutions
Leverages technology to facilitate the of clinical performance or outcomes data
Compares and contrasts different approaches for performance improvement; highlights pros and cons
Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
Consults on and coaches on developing business cases to justify improvement initiatives
Clinical Policies and Standards
Monitors different types of clinical practice to ensure compliance with standards
Evaluates existing and evolving standards and procedures and their impact on the organization
Shares advanced clinical standards and policies across medical specialties
Collaborates with other functions in establishing and documenting joint standards
Participates in the development of clinical policies and practices
Develops control and monitoring mechanisms for clinical policies adherence
Healthcare Policy and Ethics Compliance
Shares experiences with addressing diverse problems in healthcare policy compliance
Demonstrates best practices for dealing with complex compliance or non‑compliance situations
Guides others in making correct decisions when faced with ethical dilemmas
Designs or revises organizational practices and procedures to ensure compliance with policies
Supports and coaches on mechanisms that encourage attention to compliance issues all clinical activities
Participates in translating policy changes into operational programs and services
Healthcare Regulatory Environment
Implements programs as needed to comply with diverse healthcare laws or regulations
Monitors regulatory compliance of all healthcare practices to ensure no violations
Evaluates key aspects of pending healthcare regulations and legislation that may impact company
Provides recommendations and implements solutions to existing and potential legal problems
Remains knowledgeable and shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits
Requirements Education/Skills
Master's Degree
Experience
Minimum of 3-5 years clinical patient care experience in a relevant setting
Minimum of 5-10 years of healthcare management experience
Licenses, Registrations, or Certifications
RN License in state of employment or compact
Work Schedule 5 Days - 8 Hours
Work Type Full Time
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