StoryPoint Group
Regional Personal Care Director
StoryPoint Group, Durham, North Carolina, United States, 27703
Regional Personal Care Director - Senior Living
Required travel throughout East Coast (NC, FL, GA, VA, SC)
Position Summary:
The Regional Director is responsible for driving results in employee, customer, and optimal performance metrics. Providing strategic leadership to the Home Care Agency through living the following: Our common beliefs, pillars, constant pursuit of better, and servant leadership principles.
Required Experience for Regional:
Experience in Home Care preferred
Demonstrated ability to lead and develop teams at multiple locations
Ability to influence others in achieving positive outcomes
Demonstrated ability to plan and accomplish goals
Ability to make decisions independently without direction
Ability to manage multiple projects and complete projects timely and accurately
Proficiency with Microsoft Office applications and YARDI preferred
Accountabilities:
Actively demonstrates in depth knowledge of company culture and values –safety, common beliefs and a culture of feedback
Oversees policies, objectives, and initiatives for region
Optimizes people, processes and systems allowing community leaders to focus on client care.
Formulate and sustain optimal relationships
Ability to influence and optimize the efforts of others by relationship building and continuously coaching
Ability to set clear, high expectations with intense execution and accountability
Determine and implement changes as necessary to evaluate systems and procedures
Assist with Interviewing, hiring, and training employees
Conduct site visits to ensure programs are functioning and meeting operational standards. Update with Metric Language
Demonstrates authenticity, devotion and excellence by empowering employees and helping them pursue their best version
Provides mentoring through education, general meetings, and in-service training.
Skills for Success:
Deep Devotion:
Demonstrated ability to develop caring relationships with direct reports
Strives for Excellence: Ability
to teach, coach and mentor, optimizing the team towards a goal or vision
High Integrity and High Trust: Consistently
delivers on commitments; maintains confidence and is humble
Motivates Others:
Creates an environment where employees can be their Best Version
Decisive : Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively
Collaborator : Easily gains trust and support of peers; seen as a team player.
General Working Conditions: While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 50 pounds. The noise level in the work environment is moderate. Regular overnight travel is required, occasionally for 3 or more days of the week.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
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Required Experience for Regional:
Experience in Home Care preferred
Demonstrated ability to lead and develop teams at multiple locations
Ability to influence others in achieving positive outcomes
Demonstrated ability to plan and accomplish goals
Ability to make decisions independently without direction
Ability to manage multiple projects and complete projects timely and accurately
Proficiency with Microsoft Office applications and YARDI preferred
Accountabilities:
Actively demonstrates in depth knowledge of company culture and values –safety, common beliefs and a culture of feedback
Oversees policies, objectives, and initiatives for region
Optimizes people, processes and systems allowing community leaders to focus on client care.
Formulate and sustain optimal relationships
Ability to influence and optimize the efforts of others by relationship building and continuously coaching
Ability to set clear, high expectations with intense execution and accountability
Determine and implement changes as necessary to evaluate systems and procedures
Assist with Interviewing, hiring, and training employees
Conduct site visits to ensure programs are functioning and meeting operational standards. Update with Metric Language
Demonstrates authenticity, devotion and excellence by empowering employees and helping them pursue their best version
Provides mentoring through education, general meetings, and in-service training.
Skills for Success:
Deep Devotion:
Demonstrated ability to develop caring relationships with direct reports
Strives for Excellence: Ability
to teach, coach and mentor, optimizing the team towards a goal or vision
High Integrity and High Trust: Consistently
delivers on commitments; maintains confidence and is humble
Motivates Others:
Creates an environment where employees can be their Best Version
Decisive : Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively
Collaborator : Easily gains trust and support of peers; seen as a team player.
General Working Conditions: While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 50 pounds. The noise level in the work environment is moderate. Regular overnight travel is required, occasionally for 3 or more days of the week.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
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