Warranty Consultant (Claim Review & Validation)

As a **Warranty Analyst (Claim Review & Validation)**, you’ll facilitate the claim review and validation process ensuring that claims adhere to policies. This is accomplished through detailed claim review and identification of improvement opportunities. This role requires collaboration with warranty team members, product groups, and Cat Insurance Services.* **Location:**

Peoria, IL (United States)* **Required Travel:** Up to 10% (Domestic + International)* **Relocation Assistance Offered:** None* **US Work Sponsorship Offered:** None• **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. • **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.• **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.• **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.• Ability to effectively handle difficult and/or sensitive situations with appropriate professionalism to achieve desired outcomes• Knowledge of Caterpillar systems (SIMS, RWA, CCSi, SCAS, Claimsi, PowerBI, Snowflake, etc) * Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr