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AICA Orthopedics, P.C.

Insurance Verifier

AICA Orthopedics, P.C., Marietta, Georgia, United States, 30064

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Description

AICA Orthopedics - Driving Revenue Performance Through Verification Excellence- About AICA Orthopedics For 25 years, AICA Orthopedics has been a leader in integrated orthopedic care across metro Atlanta. With 21 locations and a state-of-the‑art surgery center, we’re a growing team of 400+ professionals committed to exceptional patient care. We’re transforming healthcare delivery through our multidisciplinary approach that brings together orthopedic surgeons, neurologists, chiropractors, physical therapists, and pain management experts under one roof.

Position Overview The Insurance Verifier plays a critical role in AICA Orthopedics’ financial performance by ensuring maximum appropriate reimbursement for patient services. As the frontline of our revenue cycle, you’ll directly impact our practice’s financial health by optimizing insurance verification processes, identifying all available payment sources, and establishing clear pathways to payment for services rendered.

Position Impact As an Insurance Verifier, you’ll drive financial results by:

Maximizing revenue capture

through comprehensive verification of all potential payment sources

Reducing claim denials

through accurate pre-service verification and documentation

Accelerating cash flow

by identifying and addressing coverage issues before service delivery

Improving patient financial experience

through clear communication about coverage and benefits

Supporting practice growth

by enabling informed decisions about treatment authorization

Revenue Optimization

Achieve or exceed monthly verification targets that support departmental collection goals

Identify and secure all available payment sources, prioritizing Med Pay and Major Medical

Document and communicate coverage details that ensure clean claims submission

Proactively identify and resolve potential reimbursement obstacles before they affect collections

Verification Accuracy & Efficiency

Maintain high accuracy rates in benefit verification and documentation

Process 35+ patient accounts daily with thorough verification

Complete 25+ productive carrier and patient communications daily

Ensure all verification information is properly documented in case management and practice management systems

Communication & Collaboration

Provide timely alerts to clinical and corporate staff regarding coverage limitations

Partner with MP and MM teams to optimize billing of applicable policies

Deliver clear explanations to patients regarding financial responsibilities

Process Improvement

Identify opportunities to streamline verification workflows

Contribute ideas to enhance team performance and productivity

Adapt quickly to evolving payer requirements and internal processes

Help develop best practices for personal injury and medical benefits verification

Qualifications For Success

Required:

High School diploma (college coursework a plus)

2+ years of experience in insurance verification

Proficiency with MS Office, Excel, and Outlook

Strong communication skills with patients, insurance carriers, and internal teams

Results-oriented mindset with focus on measurable outcomes

Detail-oriented approach with strong organizational abilities

Ability to multitask in a fast-paced environment while maintaining accuracy

Preferred:

Experience with NextGen Practice Management

Knowledge of medical billing terminology and processes

Previous experience in orthopedic or multi‑specialty medical practices

Understanding of personal injury insurance and claims processes

Understanding of health insurance and claims processes

Growth & Development Opportunities

Career Advancement:

Pathway to senior verification specialist, team lead, or broader revenue cycle management roles

Skill Development:

Ongoing training in insurance processes, healthcare reimbursement, and emerging payment models

Performance Recognition:

Regular feedback and rewards for exceeding verification and collection targets

Cross‑Functional Exposure:

Interaction with billing, collections, and clinical operations teams

What Sets Our Top Performers Apart

Take ownership of verification metrics and their impact on overall collections

Approach each account with thoroughness and attention to detail

Develop effective relationships with insurance representatives and attorney offices

Anticipate potential coverage issues and proactively address them

Balance efficiency with accuracy to maximize both productivity and revenue

Compensation & Benefits

Competitive hourly compensation

Performance‑based bonus potential

Comprehensive benefits package

Professional development opportunities

Work Environment

40 hours per week with occasional extended hours to meet deadlines

Fast‑paced, metrics‑driven environment with clear performance expectations

Collaborative team setting with opportunities to contribute to process improvement

Physical demands include frequent sitting, use of computer & phone systems, and occasional document handling

Join our team and make a measurable impact on our organization's financial success while building valuable expertise in healthcare revenue cycle management! AICA Orthopedics is an equal opportunity employer and values diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

Required:

High School diploma (college coursework a plus)

2+ years of experience in insurance verification

Proficiency with MS Office, Excel, and Outlook

Strong communication skills with patients, insurance carriers, and internal teams

Results-oriented mindset with focus on measurable outcomes

Detail-oriented approach with strong organizational abilities

Ability to multitask in a fast‑paced environment while maintaining accuracy

Preferred:

Experience with NextGen Practice Management

Knowledge of medical billing terminology and processes

Previous experience in orthopedic or multi‑specialty medical practices

Understanding of personal injury insurance and claims processes

Understanding of health insurance and claims processes

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