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Straits Area Fed Credit Union

Loan Assistant

Straits Area Fed Credit Union, Lansing, Michigan, United States

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Why Join Straits Area Federal Credit Union? Here at SAFCU, we take pride in giving our members the best experience and service available. In order to achieve our goal, we understand that it starts with our employees. For this reason, we have created an atmosphere that allows each employee to reach their highest potential and set them up for success in the future.

Summary Perform duties in a timely and accurate manner while providing great member service. Duties include but are not limited to, processing ACHs and AFTs, managing titles, filing and maintaining GAP claims, creating termination statements, and running various reports.

Duties of a Loan Assistant

Title tracking

Processing checks and balance bills with general ledger accounts

Work with insurance companies on total losses and provide 10 day payoffs and any other required documentation.

Create and mail monthly letters to members regarding their insurance

Take over the phone payments

Answer loan phone line, check voicemails and send messages to the appropriate staff to resolve member issues

Provide back up support for our Visa department

Printing, processing and maintaining various loan department reports

Verify and process multiple different types of loan payments

Certifications Credit Life and Credit Disability Insurance as well as Financial Counseling. These are not required to have before hiring and will be provided to you through the Credit Union.

Benefits of Working at Straits Area Federal Credit Union

Competitive pay with opportunities for annual raises, promotions, and bonuses

Substantial 401k contributions

Free individual health insurance

Promote from within whenever possible

We value making an impact in the community with involvement in many different events/organizations

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