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Zendesk Group

Zendesk CX Optimization Consultant

Zendesk Group, Austin, Texas, us, 78716

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A leading customer service platform provider is seeking a Consultant to optimize client use of Zendesk. This includes conducting discovery sessions, providing actionable insights, and engaging clients through training workshops. The ideal candidate will have extensive experience with Zendesk products and a strong understanding of customer support operations. They must demonstrate problem-solving abilities and possess excellent communication skills, all while fostering collaborative relationships with clients. This role offers significant opportunities for professional growth and supports both physical and mental wellbeing. #J-18808-Ljbffr