Public Storage
Since opening our first self-storage facility in 1972,
Public Storage
has grown to become the
largest owner and operator of self-storage facilities
in the world. With
thousands of locations
across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as
A Great Place to Work
by the Great Place to Work Institute. And, our employees have also voted us as having
Best Career Growth , ranked us in the
Top 5% for Work Culture , and in the
Top 10% for Diversity and Inclusion .
We're a member of the
S&P 500
and
FT Global 500 . Our common and preferred stocks trade on the New York Stock Exchange.
Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.
Job Description This role will own end-to-endreleaseorchestration—from scheduling and change management through stakeholder communication and post-release validation. The Release Manager will serve as the central coordination point between Development, QA, Product, Operations, and Business stakeholders to ensure controlled, auditable, and risk-mitigated software deployments.
Key Responsibilities Release Planning & Scheduling Own the release calendar across all software development teams and platforms (web, mobile, backend services)
Coordinate release windows and dependencies across multiple concurrent initiatives
Establish andmaintainrelease schedules aligned with business priorities and operational constraints
Proactivelyidentifyscheduling conflicts, resource constraints, and cross-team dependencies
Change Management & Governance Create and manage Change Request (CR) tickets in ServiceNow for all software releases
Ensure all releases follow established change management policies and procedures
Attend and represent changes at weekly/bi-weekly Change Advisory Board (CAB) meetings
Present release scope, risk assessments, rollback plans, and business justification to CAB stakeholders
Obtain necessary approvals and document decisions in an audit-ready manner
Release Documentation & Communication Develop clear, comprehensive Release Notes for technical and non-technical audiences
Communicate release schedules, feature updates, and potential impacts to stakeholders across the organization
Maintain a centralized repository of release documentation, runbooks, and post-mortems
Create stakeholder communication plans tailored to different audiences (executives, operations, support teams, end users)
Cross-Functional Coordination Partner closely with Product, Engineering, QA, DevOps, Infrastructure, and Business teams to ensure release readiness
Facilitate go/no-go meetings and readiness reviews prior to each release
Coordinate User Acceptance Testing (UAT) completion andsign-offs
Ensure deployment teams have clear runbooks and rollback procedures
Identifyand escape release risks, blockers, and dependencies early
Drive resolution of issues that couldimpactrelease timelines or quality
Coordinate emergency hotfixes and out-of-cycle releases when necessary
Conduct post-release retrospectives and implement continuous improvement initiatives
Process Improvement & Standards Establish andmaintainrelease management best practices, templates, and standards
Define and enforce "Definition of Done" criteria for release readiness
Implement metrics and reporting to track release velocity, quality, and predictability
Drive automation and tooling improvements to increase release efficiency
Qualifications Required Experience 5–8+ years of hands-on Release Management or similar experience in a technology-focused environment
2–4+ years managing releases across multiple Agile/Scrum teams simultaneously
Proven experience managing 50+ releases annually in a complex, multi-team environment
Strong understanding of SDLC, CI/CD pipelines, and modern deployment practices
Hands-on experience with ServiceNow (or similar ITSM platforms) for change management
Experienceparticipatingin and presenting to Change Advisory Board (CAB) meetings
Technical & Process Knowledge Deep familiarity with Agile/Scrum methodologies and release cadences
Understanding of web and mobile application deployment processes
Knowledge of DevOps practices, automation tools, and deployment strategies (blue/green, canary, rolling)
Experience with version control systems (Git), build tools, and deployment automation
Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a plus
Core Competencies Exceptional organizational skills — ability to manage multiple concurrent releases without dropping details
Strong communicationskills — both written and verbal, with ability to communicate effectively with technical and non-technical stakeholders at all levels (including Directors and VPs)
Proactive and self-directed —anticipatesneeds,identifiesrisks early, and drives resolution independently
Calm under pressure —maintainscomposure during critical releases and incidents
Detail-oriented — ensures accuracy in documentation, approvals, and compliance requirements
Collaborative mindset — builds strong relationships across teams and functions
Preferred Qualifications ITIL Foundation certification or equivalent change management training
Background in website and mobile app release management
Additional Information Workplace
One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**
#J-18808-Ljbffr
Public Storage
has grown to become the
largest owner and operator of self-storage facilities
in the world. With
thousands of locations
across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as
A Great Place to Work
by the Great Place to Work Institute. And, our employees have also voted us as having
Best Career Growth , ranked us in the
Top 5% for Work Culture , and in the
Top 10% for Diversity and Inclusion .
We're a member of the
S&P 500
and
FT Global 500 . Our common and preferred stocks trade on the New York Stock Exchange.
Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.
Job Description This role will own end-to-endreleaseorchestration—from scheduling and change management through stakeholder communication and post-release validation. The Release Manager will serve as the central coordination point between Development, QA, Product, Operations, and Business stakeholders to ensure controlled, auditable, and risk-mitigated software deployments.
Key Responsibilities Release Planning & Scheduling Own the release calendar across all software development teams and platforms (web, mobile, backend services)
Coordinate release windows and dependencies across multiple concurrent initiatives
Establish andmaintainrelease schedules aligned with business priorities and operational constraints
Proactivelyidentifyscheduling conflicts, resource constraints, and cross-team dependencies
Change Management & Governance Create and manage Change Request (CR) tickets in ServiceNow for all software releases
Ensure all releases follow established change management policies and procedures
Attend and represent changes at weekly/bi-weekly Change Advisory Board (CAB) meetings
Present release scope, risk assessments, rollback plans, and business justification to CAB stakeholders
Obtain necessary approvals and document decisions in an audit-ready manner
Release Documentation & Communication Develop clear, comprehensive Release Notes for technical and non-technical audiences
Communicate release schedules, feature updates, and potential impacts to stakeholders across the organization
Maintain a centralized repository of release documentation, runbooks, and post-mortems
Create stakeholder communication plans tailored to different audiences (executives, operations, support teams, end users)
Cross-Functional Coordination Partner closely with Product, Engineering, QA, DevOps, Infrastructure, and Business teams to ensure release readiness
Facilitate go/no-go meetings and readiness reviews prior to each release
Coordinate User Acceptance Testing (UAT) completion andsign-offs
Ensure deployment teams have clear runbooks and rollback procedures
Identifyand escape release risks, blockers, and dependencies early
Drive resolution of issues that couldimpactrelease timelines or quality
Coordinate emergency hotfixes and out-of-cycle releases when necessary
Conduct post-release retrospectives and implement continuous improvement initiatives
Process Improvement & Standards Establish andmaintainrelease management best practices, templates, and standards
Define and enforce "Definition of Done" criteria for release readiness
Implement metrics and reporting to track release velocity, quality, and predictability
Drive automation and tooling improvements to increase release efficiency
Qualifications Required Experience 5–8+ years of hands-on Release Management or similar experience in a technology-focused environment
2–4+ years managing releases across multiple Agile/Scrum teams simultaneously
Proven experience managing 50+ releases annually in a complex, multi-team environment
Strong understanding of SDLC, CI/CD pipelines, and modern deployment practices
Hands-on experience with ServiceNow (or similar ITSM platforms) for change management
Experienceparticipatingin and presenting to Change Advisory Board (CAB) meetings
Technical & Process Knowledge Deep familiarity with Agile/Scrum methodologies and release cadences
Understanding of web and mobile application deployment processes
Knowledge of DevOps practices, automation tools, and deployment strategies (blue/green, canary, rolling)
Experience with version control systems (Git), build tools, and deployment automation
Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a plus
Core Competencies Exceptional organizational skills — ability to manage multiple concurrent releases without dropping details
Strong communicationskills — both written and verbal, with ability to communicate effectively with technical and non-technical stakeholders at all levels (including Directors and VPs)
Proactive and self-directed —anticipatesneeds,identifiesrisks early, and drives resolution independently
Calm under pressure —maintainscomposure during critical releases and incidents
Detail-oriented — ensures accuracy in documentation, approvals, and compliance requirements
Collaborative mindset — builds strong relationships across teams and functions
Preferred Qualifications ITIL Foundation certification or equivalent change management training
Background in website and mobile app release management
Additional Information Workplace
One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**
#J-18808-Ljbffr