Senior Helpers
Office Assistant
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Senior Helpers
– Tucson, AZ ($55,000–$65,000)
Overview Lead your office team to success! As an Office Assistant, you will coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.
Responsibilities
Ensure all communication is sent in a timely manner according to policy.
Answer and screen incoming phone calls in a pleasant, courteous manner.
Input client leads into home care software and create and send client welcome packets and prospect information.
Ensure invoices are completed accurately, timely, and according to company policy.
Maintain all necessary records related to Long-Term Care (LTC) and Medicaid/Governmental programs.
Assist with sending information to outside payer sources as needed.
Collect and organize timesheets and verify/reconcile against scheduling calendar in home care software; track late, missing, and incorrect timesheets.
Complete caregiver and internal payroll according to schedule.
Assist with billing and payroll functions to meet company deadlines.
Review timesheets for any significant change in client status and document in caregiver notes.
Complete caregiver reference checks and criminal background checks.
Create new hire packets and employee handbooks.
Verify complete caregiver information in the file after hiring.
Input caregiver information into home care software.
Prepare client and caregiver files including Care Plan Binders, Welcome Packets, Employment Paperwork, and other documentation.
Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible.
Complete other duties and responsibilities as assigned.
Qualifications
Minimum of two years in an office setting.
Ability to communicate pleasantly and effectively with callers and internal staff.
Experience with a variety of the field’s concepts, practices, and procedures.
Team player with excellent verbal and written communication skills; adaptable in different situations.
Excellent client interaction skills.
Spanish speaking.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life Insurance
Pay On Demand
Varied Discount Programs
Company Information About Senior Helpers:
Senior Helpers is an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Since 2005, Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
Equal Opportunity Employer We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
Job Details
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Administrative
Industries: Hospitals and Health Care
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at
Senior Helpers
– Tucson, AZ ($55,000–$65,000)
Overview Lead your office team to success! As an Office Assistant, you will coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.
Responsibilities
Ensure all communication is sent in a timely manner according to policy.
Answer and screen incoming phone calls in a pleasant, courteous manner.
Input client leads into home care software and create and send client welcome packets and prospect information.
Ensure invoices are completed accurately, timely, and according to company policy.
Maintain all necessary records related to Long-Term Care (LTC) and Medicaid/Governmental programs.
Assist with sending information to outside payer sources as needed.
Collect and organize timesheets and verify/reconcile against scheduling calendar in home care software; track late, missing, and incorrect timesheets.
Complete caregiver and internal payroll according to schedule.
Assist with billing and payroll functions to meet company deadlines.
Review timesheets for any significant change in client status and document in caregiver notes.
Complete caregiver reference checks and criminal background checks.
Create new hire packets and employee handbooks.
Verify complete caregiver information in the file after hiring.
Input caregiver information into home care software.
Prepare client and caregiver files including Care Plan Binders, Welcome Packets, Employment Paperwork, and other documentation.
Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible.
Complete other duties and responsibilities as assigned.
Qualifications
Minimum of two years in an office setting.
Ability to communicate pleasantly and effectively with callers and internal staff.
Experience with a variety of the field’s concepts, practices, and procedures.
Team player with excellent verbal and written communication skills; adaptable in different situations.
Excellent client interaction skills.
Spanish speaking.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life Insurance
Pay On Demand
Varied Discount Programs
Company Information About Senior Helpers:
Senior Helpers is an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Since 2005, Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
Equal Opportunity Employer We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
Job Details
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Administrative
Industries: Hospitals and Health Care
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