HealthLink Europe & International
Value Added Services (VAS) Coordinator
HealthLink Europe & International, Memphis, Tennessee, us, 37544
Perform warehousing activities such as kitting, rework, receiving, picking, packing, storing, and loading orders and ensure service excellence within the day‑to‑day operations. They train and act as a role model in the knowledge, skills, and tasks that deliver exceptional customer experience.
Process Orders and Requests
Assist with processing inbound orders and returns, unloading trucks, receiving, sorting, placing
Assist with processing outbound orders (picking, pulling materials, preparing & packing boxes and placing orders in delivery area, shipping, loading)
Assist with wrapping orders and placing them on trucks for delivery
Registering transactions in warehouse management system
Assist with physical counts of inventory
Understand the prioritization of clients and learn all SLAs (service-level agreements)
Create and apply quality approved labels under strict guidance from the FDA and client regulations
Perform firmware/hardware upgrades under strict guidance from the FDA and client regulations
Testing and formatting of hard drive and software
Prepare products in advance of shipping
Recommend improvements
Deliver supplies and equipment to other departments within the company by receiving and transferring items
Maintain records of orders, delivery details, shipping records, etc.
Ensure a structured, safe and tidy working environment, including the proper disposal of all related e‑waste materials
Use tools and material handling correctly, report damages and malfunctions
Perform any other tasks to ensure the smooth running of the warehouse.
Technically Manage Employees
Being the first point of contact for warehouse employees
Identify opportunities for additional staff training, notify Department Manager, and plan and deliver as assigned
Compliant with Regulations and Procedures
Maintain quality of performance by following organization procedures, attend training sessions and following client specific requirements as per agreed procedures and instructions
Compliance with legal regulations and business obligations
Comply with all safety protocols
Ensure compliance with quality procedures including ISO 13485, FDA, and other agencies.
Required Knowledge and Skills Education, knowledge, and experience:
High School Diploma or G.E.D. equivalent
Proven experience as a Material Handler, Warehouse Associate or similar position
Familiarity with voice picking systems or RF devices is a plus
Experience in using warehouse equipment (e.g. forklifts, pallet jacks)
Dexterity, attention to detail, and organizational skills
Experience with Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Microsoft Teams)
Social and communication skills for maintaining contacts (spoken and written)
Ability to meet the physical demands of the job
Good understanding of warehouse safety regulations
License to operate forklifts, preferred but not required
Other information/requirements In addition to the responsibilities and requirements described above, the employee is also expected to:
Availability to occasionally work overtime
Seniority level
Entry level
Employment type
Full-time
Industries
Truck Transportation
#J-18808-Ljbffr
Process Orders and Requests
Assist with processing inbound orders and returns, unloading trucks, receiving, sorting, placing
Assist with processing outbound orders (picking, pulling materials, preparing & packing boxes and placing orders in delivery area, shipping, loading)
Assist with wrapping orders and placing them on trucks for delivery
Registering transactions in warehouse management system
Assist with physical counts of inventory
Understand the prioritization of clients and learn all SLAs (service-level agreements)
Create and apply quality approved labels under strict guidance from the FDA and client regulations
Perform firmware/hardware upgrades under strict guidance from the FDA and client regulations
Testing and formatting of hard drive and software
Prepare products in advance of shipping
Recommend improvements
Deliver supplies and equipment to other departments within the company by receiving and transferring items
Maintain records of orders, delivery details, shipping records, etc.
Ensure a structured, safe and tidy working environment, including the proper disposal of all related e‑waste materials
Use tools and material handling correctly, report damages and malfunctions
Perform any other tasks to ensure the smooth running of the warehouse.
Technically Manage Employees
Being the first point of contact for warehouse employees
Identify opportunities for additional staff training, notify Department Manager, and plan and deliver as assigned
Compliant with Regulations and Procedures
Maintain quality of performance by following organization procedures, attend training sessions and following client specific requirements as per agreed procedures and instructions
Compliance with legal regulations and business obligations
Comply with all safety protocols
Ensure compliance with quality procedures including ISO 13485, FDA, and other agencies.
Required Knowledge and Skills Education, knowledge, and experience:
High School Diploma or G.E.D. equivalent
Proven experience as a Material Handler, Warehouse Associate or similar position
Familiarity with voice picking systems or RF devices is a plus
Experience in using warehouse equipment (e.g. forklifts, pallet jacks)
Dexterity, attention to detail, and organizational skills
Experience with Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Microsoft Teams)
Social and communication skills for maintaining contacts (spoken and written)
Ability to meet the physical demands of the job
Good understanding of warehouse safety regulations
License to operate forklifts, preferred but not required
Other information/requirements In addition to the responsibilities and requirements described above, the employee is also expected to:
Availability to occasionally work overtime
Seniority level
Entry level
Employment type
Full-time
Industries
Truck Transportation
#J-18808-Ljbffr