Triptasticadventures
Remote Customer Operations Assistant
Triptasticadventures, Charlotte, North Carolina, United States, 28245
Charlotte, North Carolina, United States
We are seeking customer-focused individuals who enjoy assisting others and managing multiple tasks. You will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.
This is well suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.
Key Responsibilities
Assist clients with organizing and coordinating personalized plans
Research, compare, and confirm reservation options using approved systems
Provide accurate information and thoughtful recommendations based on client preferences and budget
Communicate professionally and clearly with clients through email, phone, and messaging platforms Manage updates, changes, and service-related concerns in a timely manner
Maintain detailed and accurate client records and documentation
Participate in required training, meetings, and professional development
What We Offer
Fully remote
Ongoing training
Access to incentive programs and special perks
Supportive team environment
Required Qualifications
Legal eligibility to work (citizenship in the United States, United Kingdom, Mexico, Australia, or Spain)
Smartphone with internet access (computer is also recommended)
Strong organizational, time-management, and customer service skills
#J-18808-Ljbffr
We are seeking customer-focused individuals who enjoy assisting others and managing multiple tasks. You will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.
This is well suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.
Key Responsibilities
Assist clients with organizing and coordinating personalized plans
Research, compare, and confirm reservation options using approved systems
Provide accurate information and thoughtful recommendations based on client preferences and budget
Communicate professionally and clearly with clients through email, phone, and messaging platforms Manage updates, changes, and service-related concerns in a timely manner
Maintain detailed and accurate client records and documentation
Participate in required training, meetings, and professional development
What We Offer
Fully remote
Ongoing training
Access to incentive programs and special perks
Supportive team environment
Required Qualifications
Legal eligibility to work (citizenship in the United States, United Kingdom, Mexico, Australia, or Spain)
Smartphone with internet access (computer is also recommended)
Strong organizational, time-management, and customer service skills
#J-18808-Ljbffr