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The University of Iowa

Campus Safety Dispatcher I

The University of Iowa, Iowa City, Iowa, United States, 52245

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University of Iowa Campus Safety is seeking a Dispatcher I. Under general supervision, the person in this role provides communications and coordination of a public safety nature for university Campus Safety, other departments, and also for surrounding public safety agencies by utilizing multi-frequency radio, computer networks, telephone, and personal contact. This position is responsible for monitoring university emergency phones and various alarm systems.

This position is performed fully on campus.

Duties to Include:

Operates a multi frequency radio system per FCC requirements, ability to multi-task and possess the ability to document, recall and relay information accurately.

Assigns duty personnel to requests for assistance/service in conjunction with shift commander. Maintain location and status of personnel, as applicable.

Operates a multi-line telephone system for emergency and business operations. Operate NCIC/IOWA Systems.

Monitors, updates, and relays information regarding fire and burglar alarms from systems located in the emergency communications center.

Department pays for all applicable training and certification costs. Employees are compensated for time attending required trainings.

Schedule:

12-hour shifts, either 6:00am to 6:00pm (Dayshift), or 6:00pm to 6:00am (Night shift); rotating work weeks.

Location:

Campus Safety, University Capitol Centre

For a full job description, please send an e‑mail to the contact listed below.

Minimum Eligibility Requirements:

Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full‑time employment.

Desirable Qualifications:

Ability to prioritize and organize multiple tasks.

Public contact/customer service experience.

Ability to actively listen and communicate effectively through clear speech, hearing, and written documentation.

Position and Application Details: Please provide your education and work history in your application. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self‑disclose any conviction history and will subject to a background investigation, including but not limited to, criminal and credit history review. Up to 5 professional references will be requested at a later step in the recruitment process.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university‑paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well‑being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world‑class performances at Hancher Auditorium, Big Ten athletics, top‑ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

Classification Title: Public Safety Dispatcher I

Appointment Type: Merit

Schedule: Full‑time

Work Modality Options: On Campus

Compensation

Contact Information

Organization: Finance & Operations (General)

Contact Name: Brooke McMurl

Equal opportunity employer The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .

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