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University Of Michigan

Student Services Specialist: Salesforce & Campus Support

University Of Michigan, Dearborn, Michigan, United States, 48120

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A prominent educational institution is seeking a Customer Service Representative Intermediate in Dearborn, MI. This position supports outstanding service in student enrollment across Salesforce CRM, resolves complex issues, and assists in enhancing service delivery. Ideal candidates will have 3-5 years of experience in higher education and proficiency in Salesforce. Responsibilities include providing effective communication and support to diverse student populations. This role may offer hybrid work options based on departmental discretion. #J-18808-Ljbffr