QTS Realty Trust
Network Operations Support Analyst – Technical Helpdesk
QTS Realty Trust, Suwanee, Georgia, United States, 30174
A leading data center provider is seeking an Operations Support Center Network Analyst to provide tier 1 technical support and manage the incident management system. The ideal candidate will have at least one year of IT experience in a customer-focused role, strong troubleshooting skills, and relevant certifications. This role involves monitoring alarms, managing tickets, and ensuring customer satisfaction. The company offers competitive benefits, including 401(k) matching, PTO, and wellness programs.
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