Vail Resorts
For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.
Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Join the Grand Teton Lodge Company for a season or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, FREE Employee housing, an easy and affordable meal plan, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.
Other Employee Benefits
Paid SICK time
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Assist Front Desk Manager with oversight of all functions of Front Office and Front Desk/Night Audit team. Assist in training, supervision, coaching, and leading team to accomplish property goals including guest service, financial, employee engagement, and National Park Service compliance while protecting and sharing the history and resources of the property. Must have vast knowledge of the property and services offered, provide exceptional service both internally and externally, and provide exceptional leadership to the team.
Job Specifications
Starting Wage: $19.25/hr
Employment Type: Summer Seasonal 2026
Shift Type: Full Time
Minimum Age: At least 18 years of age
Housing Availability: Yes
Job Responsibilities
Must consistently provide exceptional guest service to internal and external guests alike.
Check guests in and out of cabins utilizing V1 property management system.
Handle guest complaints and problems in a courteous and timely fashion.
Assist with managing room blocking and inventory to ensure maximum occupancy and no over‑sells.
Assist Front Desk Manager with payroll, scheduling, training, coaching and disciplinary action, and overall leadership to the Front Desk and Night Audit Team.
Monitor employee performance and appearance to be certain it is with respect to the company standards. Maintain on‑going brand standards inspections for front office staff to ensure they understand and are using the Brand Standards.
Conduct daily briefings with Front Desk Agents to discuss priorities, problems, grievances, methods of operation, and procedures and policies.
Ensure that all staff have the communication that they require as well as the tools needed to properly do their job.
Respond to all Medallia surveys for guests at the property and follow up on any problem alerts.
Assist with oversight of lost and found system, vault process and cash banks.
Other duties as assigned.
Job Requirements
1-year guest facing hospitality role
Supervisory Experience
Good working knowledge of computers
Strong verbal and written English skills
Ability to perform under pressure
Hospitality background
Knowledge of Grand Teton National Park
Prior supervisory experience
Knowledge of Visual One
What's In It For You?
FREE Dormitory Housing (including linens and all utilities) or Full Hook‑Up RV Sites
FREE Wi‑Fi
FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perkever – living in one of the most picturesque national parks!
FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
20% grocery and restaurant discounts
$112/week Meal Plan covers 3 meals/day in the employee cafeteria (mandatory for dorm residents, optional for RVers, FREE for Salary roles)
We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as FREE dormitory housing.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Join the Grand Teton Lodge Company for a season or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, FREE Employee housing, an easy and affordable meal plan, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.
Other Employee Benefits
Paid SICK time
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Assist Front Desk Manager with oversight of all functions of Front Office and Front Desk/Night Audit team. Assist in training, supervision, coaching, and leading team to accomplish property goals including guest service, financial, employee engagement, and National Park Service compliance while protecting and sharing the history and resources of the property. Must have vast knowledge of the property and services offered, provide exceptional service both internally and externally, and provide exceptional leadership to the team.
Job Specifications
Starting Wage: $19.25/hr
Employment Type: Summer Seasonal 2026
Shift Type: Full Time
Minimum Age: At least 18 years of age
Housing Availability: Yes
Job Responsibilities
Must consistently provide exceptional guest service to internal and external guests alike.
Check guests in and out of cabins utilizing V1 property management system.
Handle guest complaints and problems in a courteous and timely fashion.
Assist with managing room blocking and inventory to ensure maximum occupancy and no over‑sells.
Assist Front Desk Manager with payroll, scheduling, training, coaching and disciplinary action, and overall leadership to the Front Desk and Night Audit Team.
Monitor employee performance and appearance to be certain it is with respect to the company standards. Maintain on‑going brand standards inspections for front office staff to ensure they understand and are using the Brand Standards.
Conduct daily briefings with Front Desk Agents to discuss priorities, problems, grievances, methods of operation, and procedures and policies.
Ensure that all staff have the communication that they require as well as the tools needed to properly do their job.
Respond to all Medallia surveys for guests at the property and follow up on any problem alerts.
Assist with oversight of lost and found system, vault process and cash banks.
Other duties as assigned.
Job Requirements
1-year guest facing hospitality role
Supervisory Experience
Good working knowledge of computers
Strong verbal and written English skills
Ability to perform under pressure
Hospitality background
Knowledge of Grand Teton National Park
Prior supervisory experience
Knowledge of Visual One
What's In It For You?
FREE Dormitory Housing (including linens and all utilities) or Full Hook‑Up RV Sites
FREE Wi‑Fi
FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perkever – living in one of the most picturesque national parks!
FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
20% grocery and restaurant discounts
$112/week Meal Plan covers 3 meals/day in the employee cafeteria (mandatory for dorm residents, optional for RVers, FREE for Salary roles)
We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as FREE dormitory housing.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
#J-18808-Ljbffr