Senior Manager, Customer Excellence Projects (Remote)

A leading global hospitality company is seeking a Senior Manager for their Customer Excellence Team to enhance customer interactions and manage project deliverables. The role requires a minimum of seven years of project management experience and expertise in high-volume customer care environments. Responsibilities include managing internal projects, developing business cases, and collaborating with corporate teams. The ideal candidate will possess strong skills in project management tools and methodologies like Agile, ensuring timely and effective customer service solutions. #J-18808-Ljbffr